Invoice and Payment Clerk
1 month ago
Access Financial is the leading global provider of contract management, outsourced payroll and umbrella services. We offer customised and compliant solutions to corporate clients, recruitment agencies and professional contractors. You will collaborate with a diverse and passionate group of people committed to giving excellent services to our clients.
We are looking for an Invoice and Payment Clerk with 2 years of experience working in a fast-paced environment.
The right candidate must have:
- Excellent written and spoken English
- Attention to detail
- Experience in checking invoices
- Strong computer skills and ability to use software applications effectively
- Articulate with good telephone manners, to work autonomously but also part of a multicultural team and the ability to multi-task and work under pressure when necessary are a must.
Key Responsibilities:
To ensure professional, timely, accurate, compliant invoicing, payments and payroll, whilst taking proactive measures to enable the highest level of customer service minimising the need for dispute resolution and the quality of service provided, whilst following the standard operating procedure for invoicing, payments and payroll.
- Point of contact for all invoicing, payment and payroll-related enquiries by telephone or email
- Assist with customer care-related enquiries and tasks when required
- Checking timesheets and self-bill invoices
- Raising invoices
- Processing payments
- Verifying that the required compliance documentation and invoices are available prior to the processing of any payments.
- Escalation of any pending compliance and invoice documents immediately.
- Liaise with local accountants for the administration and provision of payroll services.
- Accurate data input to the document management software.
- Responsible for monitoring customer satisfaction levels and service delivery turnaround within the set time frames for invoicing, payments and payroll.
- Liaising with internal departments and other service providers.
- Provide reports for Senior Management as required.
Hours: 9 am to 6pm Monday to Friday
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