Call Center Operators

1 month ago

Paphos, Cyprus LEPTOS ESTATES Full time

The Leptos Group is a leading force in the Cyprus economy for over 64 years. Its diversified presence covers the areas of property development, construction, hotels, property management, travel, insurance brokerage, healthcare, and education.

Leptos Estates, part of Leptos Group is looking for qualified Call Center Operators

Responsibilities

  • Identify customers’ needs, clarify information, and provide solutions.
  • Follow up customer calls where necessary.
  • Follow all communication procedures and guidelines during every customer interaction.
  • Manage large amounts of inbound and outbound calls and respond to customer emails in a timely manner.
  • Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction.

Requirements

The ideal candidates must:

  • Live in Paphos.
  • Strong phone and verbal communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Excellent written and verbal use of Greek and English languages.
  • Team player and results oriented.
  • Prior experience in the Real Estate Industry and/or Sales will be considered as an advantage.   
  • Familiarity with CRM systems and practices

Salary and benefits

A highly attractive package is offered according to qualifications and experience.

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