IT Service Desk Technician

1 month ago


Limassol, Cyprus easyMarkets Full time

Overall, Purpose of Role:

We are seeking an enthusiastic University Graduate to join our IT team. This is a great opportunity for a graduate to learn in a versatile and dynamic fintech environment.

Main Activities and Responsibilities:

  • Serving as the first point of contact for IT support within the organisation
  • Excellent use of Ticketing System by prioritizing urgent and on-urgent tasks
  • Provide 1st line support to all users across the organisation globally
  • Installing, configuring, and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and security software
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • Provide IT support on small projects and office/desk moves
  • Maintain asset registers for all IT Assets incl. telecoms enabling the tracking of all IT assets

Requirements:

  • Bachelor’s degree in Computer Science or equivalent
  • Excellent written and verbal English communication skills
  • Strong interpersonal skills and ability to interact favorably with a wide variety of people
  • Highly self-motivated with reasoning skills and willing to learn new technologies
  • Knowledge of Windows 10 and 11
  • Knowledge of Mac OS and Linux is a plus
  • Knowledge of O365
  • Knowledge of Antivirus Systems
  • Ability to quickly diagnose and fix problems
  • Ability to articulate and maintain attention to technical details
  • Ability to follow through and document issues as well as resolutions
  • Ability to replace hardware of Desktops and Laptops
  • Be able to work in a team-oriented, collaborative environment
  • Ability to work on an On-Call rota with the rest of the team

Further Info:

  • Working hours are with a range of 8:00- 9:00 am and 5:00 – 6:00 pm Monday to Friday
  • The role is in Limassol, Cyprus
  • Fun and creative work environment
  • Attractive remuneration package
  • Opportunities for professional development/learning and development opportunities
  • 20 days of annual leave days which increases every two years (capped at 23 days)
  • Provident Fund
  • Discretionary performance bonus at the end of the year
  • Benefits such as quarterly team building activities, free Weekly lunches, and monthly team outings
  • Strong culture promoting work-life balance and flexible hybrid working
  • Participation in the after-hours IT On Call support Rota will be required (this will be remunerated accordingly)
  • Some physical lifting and weekend work may be required
Not what you are looking for? Try these related job searches
IT Service Desk Technician jobs in Limassol
easyMarkets vacancies in Limassol
Fintech Customer Experience jobs in Limassol
Fintech jobs in Limassol

Looking to hire in Limassol?
Post a job and find Fintech experts in Limassol.

  • Technician

    2 weeks ago


    Limassol, Limassol, Cyprus Krypto Security Cyprus Ltd Full time

    Company Description KRYPTO SECURITY (CYPRUS) LTD, established in Limassol in 1995, is a leading security company in Cyprus. With a substantial clientele that includes large governmental and private organizations, KRYPTO holds one of the largest market share in the security sector. The company offers specialized products and services of security systems. With...

  • Accountant

    2 weeks ago


    Limassol, Cyprus Kyriakides, Savvides & Associates Ltd Full time

    We are a dynamic and fast growing Firm of Certified Public Accountants and Consultants, offering professional and consultancy services in the fields of Accounting, Auditing and Taxation. Due to the expansion of our business, we invite applications for the post of: Accountant Responsibilities Maintenance of proper accounting books and records on a daily...

  • Accountant

    2 weeks ago


    Limassol, Limassol, Cyprus Kyriakides, Savvides & Associates Ltd Full time

    We are a dynamic and fast growing Firm of Certified Public Accountants and Consultants, offering professional and consultancy services in the fields of Accounting, Auditing and Taxation.Due to the expansion of our business, we invite applications for the post of:AccountantResponsibilitiesMaintenance of proper accounting books and records on a daily...


  • Limassol, Cyprus cyprusjobs Remote Work Freelance Full time

    EXSUS TRUST is the trust and corporate administration division of EXSUS the international consulting firm (www.exsus.global). We pride ourselves in the quality of service to our clients and on our staff.We currently wish to employ a Corporate Administrator to be based at our offices in Nicosia supporting our operations in the United Arab Emirates.

  • IT Engineer

    3 weeks ago


    Limassol, Limassol, Cyprus GRS Recruitment Full time

    GRS Recruitment are working in exclusive partnership with the Columbia Group in finding top-tier talent for their expanding team in Limassol. Describing human capital as the most important factor in the Group's success, they are currently seeking to recruit for an IT Engineer will work within a team to implement, manage, and support IT platforms onboard...