Waiter/Waitress

St Raphael Resort & Marina is looking for a new associate for the position of Waiter to grow with us.

Job Overview

The new member of Food & Beverage department will be responsible to serve food and beverage to guests and provide friendly service according to the hotel standards in order to maximize guest satisfaction.

Main Responsibilities & Duties

• To ensure that his actions, duties and opening and closing duties carried out are in accordance with the pre-set procedures.
• To serve food and beverage orders according to the established sequence of service.
• To provide high quality and efficient service at all times.
• To set and reset tables according to set standard at different meal periods.
• To collect all store requisitions (food, beverage and non-food).
• To take care of all operational equipment.
• To assist and adhere to all opening and closing procedures for the outlet.
• To have a thorough understanding and knowledge of all food and beverage items on the menu / buffet and provide clarifications to the guests when needed.
• To act as a salesman in order to promote Resorts F&B outlets and Facilities.
• To provide a warm and friendly welcome to all guests.
• To assist in greeting and seating each guest.
• To ensure his/her personal working station, as well as all working areas and guest areas, are kept clean & tidy.
• To handle all guests inquires in a courteous and friendly manner.
• To fully control his / her working station.
• To make table reservations if needed.
• To establish a rapport with guests, maintaining a good customer relationship.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Qualifications & Experience

• Must speak and write Greek and English very well.
• Minimum of two years' experience in Food & Beverage industry.
• Proof of experience as a Waiter in a 5 / 4 Star Hotel /Resort
• Holder of an EU passport is essential.

Personal Characteristics

• Pleasant and friendly personality, fair, honest reliable and polite.
• Ability to multitask, work in a fast-paced environment.
• Very good communication skills.
• Working quickly without compromising quality
• Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.

Remuneration package

• Competitive salary according to skills and experience.
• Strong collaborative and professional development environment

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