Guest Service Representative

3 weeks ago

Larnaca, Larnaka, Cyprus Radisson Blu Hotel Larnaca Full time

Company Description

The Radisson Blu Hotel, Larnaca is located in the city center and offers stunning views of the sea port. This upper-upscale hotel provides easy access to both Larnaca's modern and ancient culture as well as its thriving port industry. With stylish accommodations, modern amenities, and a range of facilities including a fitness room, outdoor pool, and spa, our hotel ensures a comfortable and enjoyable stay for our guests.

Role Description

This is a full-time on-site role as a Guest Service Representative at the Radisson Blu Hotel, Larnaca. The Guest Service Representative will be responsible for providing excellent customer service, checking guests in and out, handling guest inquiries and requests, assisting with reservations, and ensuring guest satisfaction throughout their stay. The Guest Service Representative will also be responsible for maintaining the cleanliness and organization of the front desk and lobby area.

Qualifications

  • Strong customer service skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Ability to remain calm and professional in stressful situations
  • Prior experience in a customer service role is preferred
  • Fluency in English and Greek is required, additional languages are a plus
  • Knowledge of hotel operations and systems is a plus
  • High school diploma or equivalent qualification

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