About The Company

CredAbility is a financial wellbeing service dedicated to empowering our members to achieve their financial goals. We started with a free monthly credit report to demystify lender decisions and have since evolved into a comprehensive hub for managing finances. Our mission is to help people improve their financial wellbeing, empowering them to access, manage, protect, and grow their money. We've come a long way, and there's much more to achieve.

About The Job

We are looking for a passionate, inquisitive, and detail-oriented Product Analyst to join our team. You will support core team functions by measuring live product performance and providing solutions to enhance performance. Your strong background in Conversion Rate Optimisation (CRO) and ability to analyse live data will be crucial for driving improvements.

You will need to prioritise, manage, and adapt to a fast-paced environment to deliver optimal business results, utilising our Mixpanel stack with a focus on optimisation opportunities. You thrive in a data-driven environment, have a proven track record in analysis, and are passionate about delivering high-quality results. You will report to the Director and play a central role in supporting growth through constant analysis and experimentation.

What You'll Be Doing

• Ensure proper tracking and tagging requirements via your dedicated Data Product Manager.
• Own product analysis based on live data to support stakeholder decision-making.
• Manage business insight needs using a combination of analytics tools, including Mixpanel, Firebase, Appsflyer, and Iterable.
• Plan and execute an experimentation roadmap for your dedicated product.
• Own each experiment from launch to conclusion, ensuring solid hypotheses and pre-test analysis.
• Communicate regularly with key stakeholders to share insights and propose actions to improve performance.
  
  

Skills You'll Need

• Minimum of 3 years hands-on experience in Conversion Rate Optimisation (CRO) and/or Web Analytics.
• Proven track record of measuring and analysing online application forms and customer journeys to improve conversion rates.
• Ability to produce accurate, commercially focused insights that track against business KPIs.
• Excellent understanding of our team structures and adaptability to business requirements.
• Highly driven, capable, and enthusiastic professional.
• Excellent communication and interpersonal skills for stakeholder management.
• Proficiency in MS Office and specifically MS Excel.
• High degree of numeracy, literacy, and attention to detail is key.
• Knowledge of and an interest in digital trends.
• Passion for working in a data-driven business within a highly regulated industry.
  
  

Ideally, You'll Also Have

• Degree education.
• Familiarity with Mixpanel, Firebase, Appsflyer, and Iterable.
• Experience working in a regulated financial services environment.
• Knowledge of and an interest in personal finance.
  
  

What We'll Do For You

• Competitive salary with annual reviews.
• Inclusion in a supportive and dynamic team.
• Opportunities to share your ideas and grow professionally.
• Comprehensive health benefits, including eye test vouchers and an employee assistance programme.
• Plant a tree with our partner Just One Tree when you join and for each year you are with us.
• 25 days holiday, plus public holidays and your birthday off.
• Support for training, mentoring, and career development.
• Regular team socials and occasional retreats.
• Optional community days for volunteering.

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