German Speaking Customer Support Specialist

2 weeks ago


Limassol, Limassol, Cyprus HR4ALL Full time
Job Overview

HR4ALL is seeking a highly skilled German speaking customer support specialist to join our team in Limassol, Cyprus. As a key member of our customer support department, you will be responsible for providing exceptional customer service via live chat and email.

Compensation Package

The successful candidate can expect a competitive salary ranging from €1800 to €2200 per month, depending on experience, as well as the opportunity to work in a dynamic and growing company.

Job Description

We are looking for a motivated and detail-oriented individual with excellent communication skills to provide customer support via live chat and email during weekday shifts (Monday to Friday) from 09:00 to 18:00, middle shift (13:00 to 22:00), and night shift (18:00 to 03:00).

You will be responsible for acknowledging and resolving customer issues and queries efficiently, staying up to date with the latest product terms, offers, and features, and escalating complex queries to relevant departments when necessary.

Requirements

To be successful in this role, you will need:

  • Previous experience in online customer support
  • Excellent written and verbal skills in German
  • Proficiency in English is also required
  • Location: Must be located in Limassol, Cyprus, or willing to relocate
  • Citizenship: EU citizenship or valid work permit for Cyprus is required
  • Strong communication skills to interact effectively with customers
  • Proficient in computer usage and typing
  • Ability to work efficiently in a multitasking environment
Benefits

This role offers a unique opportunity to work in a fast-paced and dynamic environment, with opportunities for professional growth and development. You will have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.



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