Senior CRM Solutions Specialist

2 weeks ago


Limassol, Limassol, Cyprus TOPTALENT Full time
CRM Administrator Job Opportunity

Salary: €3,000 - €3,500 per month.

About the Role

We are seeking an experienced CRM Administrator to join our team at TOPTALENT. As a key member of our operations department, you will be responsible for managing our customer relationship management system, ensuring its smooth operation and continuous improvement.

Key Responsibilities
  • Configure and tailor the CRM platform to meet the organization's goals and requirements.
  • Manage user access, security roles, and permissions within the CRM system.
  • Design and implement CRM workflows, automation, and business processes to enhance operational efficiency and productivity.
  • Maintain the accuracy, completeness, and integrity of CRM data through regular monitoring and maintenance.
  • Provide training and ongoing support to users, equipping them with the knowledge to effectively utilize CRM features.
  • Collaborate with stakeholders to gather requirements and prioritize system enhancements.
  • Monitor CRM system performance, conducting routine audits to identify and resolve issues or inconsistencies.
  • Stay up-to-date with CRM trends and emerging technologies to recommend relevant improvements and updates.
  • Analyze CRM data and present findings to management through insightful reports and dashboards.
  • Assist in CRM system integrations and data migrations, ensuring seamless transitions and system compatibility.
  • Address system issues by collaborating with relevant departments to implement solutions.
Requirements
  • Native or fluent English speaker (C1 level) with strong written and spoken communication skills.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • Demonstrated experience in a CRM Administrator role or similar position.
  • Familiarity with CRM system integration, migration projects, and comprehensive knowledge of CRM functionality, including customization, configuration, and workflow automation.
  • Strong problem-solving abilities with a proven track record of diagnosing and resolving technical issues.
  • Exceptional communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
  • A keen eye for detail, ensuring data accuracy and maintaining system integrity.
  • Ability to manage and prioritize multiple tasks and projects in a fast-paced environment.
Benefits
  • An excellent remuneration package based on experience, skills, and performance.
  • The opportunity to work in a dynamic and creative team with a positive atmosphere.
  • The chance to work in a fast-paced financial trading environment.
  • Exposure to advanced trading infrastructure and systems.
  • Ongoing opportunities for career development.


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