Customer Success Professional

17 hours ago


Limassol, Limassol, Cyprus Emerald Zebra Full time

Revolutionizing Payment Practices with Customer Success

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We are a pioneering Fintech group at the forefront of revolutionizing payment practices, and we are seeking a Customer Success Professional to join our dynamic team. In this role, you will play a crucial part in ensuring that our clients' customers achieve their desired outcomes while maximizing the value they receive from their products and services.

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About the Role:

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  • Sales Package: €2,300 - €3,000 gross per month
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This position focuses on building and maintaining strong relationships with key accounts, driving customer satisfaction, and fostering growth. Through strategic planning and collaboration with internal teams, you will guide customers through their journey, from onboarding and adoption to retention and expansion.

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Benefits:

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We offer an attractive compensation package, including competitive salary and benefits. You will have the opportunity to work with a vibrant, international team that values diversity and collaboration, as well as enjoy comprehensive health benefits and modern workspace.

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About the Team:

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We are committed to providing a comfortable and inspiring environment for our employees, with regular social events and opportunities for professional development. Our pet-friendly office is located in Limassol or Paphos, offering a convenient location for those who prefer to work remotely or commute.

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Your Responsibilities:

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  • Strategic Customer Relationship Management
  • Cross-Functional Collaboration
  • Issue Resolution and Advocacy
  • Customer Success Strategy and Planning
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Requirements:

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  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field
  • Proven track record in a customer-facing role, ideally within the FinTech or technology sector
  • Excellent communication and interpersonal skills
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About Us:

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We are Emerald Zebra, a leading Fintech company dedicated to revolutionizing payment practices. Our mission is to provide innovative solutions that meet the evolving needs of our clients and their customers.

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Let's Work Together:

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If you are a motivated and proactive individual with a passion for delivering high-quality results, please submit your application today. We look forward to hearing from you.



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