Payment Operations Director

4 weeks ago


Limassol, Limassol, Cyprus DatingLeads Full time
Job Title: Payment Operations Director

We are seeking a highly skilled Payment Operations Director to join our team at DatingLeads. The ideal candidate will have extensive experience in payment gateways, a strong background in risk mitigation, and a proven track record of enhancing operational efficiency and customer satisfaction.

Key Responsibilities:
  • Manage and oversee all payment processing activities, including working with payment gateways such as Rocketgate.
  • Ensure seamless navigation of complex payment systems and resolve any issues promptly.
  • Develop and implement strategies to mitigate payment-related risks.
  • Handle chargebacks efficiently and minimize financial losses.
  • Master various KYC processes to verify and identify potential illegitimate documents.
  • Work closely with the COO to align payment operations with overall company strategy and goals.
  • Provide regular updates and reports on payment operations, chargebacks, and KYC compliance.
Requirements:
  • Experience in payment operations, risk mitigation, and customer experience.
  • Proven track record of enhancing operational efficiency.
  • Extensive experience with payment gateways.
  • Strong understanding of KYC processes and the ability to identify illegitimate documents.
  • Excellent problem-solving and analytical skills.
  • Strong aptitude for inter-departmental collaboration.
  • Ability to thrive in a fast-paced, high-risk environment.


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