CRM Specialist, Limassol/Nicosia, Cyprus

2 weeks ago

Nicosia, Cyprus Emerald Zebra Full time

Are you an experienced hands-on CRM Specialist, looking for your next career move? 

Join our client, a rapidly expanding dynamic group with operations across multiple sectors, including the thriving iGaming industry, at their Limassol or Nicosia, Cyprus office in order to support their customer retention and lifecycle communication efforts across multiple GEOs. This role involves executing targeted campaigns, optimizing customer journeys, and working closely with cross-functional teams to improve user engagement and overall campaign performance. If you are detail-oriented, data-driven, and thrive in a fast-paced environment APPLY NOW - at Emerald Zebra Recruitment we are looking forward to hearing form you.


What you will be responsible for?

  • Support the planning and execution of the Promotional Calendar across multiple GEOs, ensuring campaigns are timely, relevant, and aligned with business goals.
  • Build and optimize customer journeys including onboarding, retention, and reactivation flows.
  • Create and launch CRM campaigns (email, SMS, pop-ups, etc.) using the CRM tool - including segmentation, A/B testing, and performance tracking.
  • Monitor and report on key metrics such as open rates, CTR, and conversions; suggest and implement improvements based on data insights.
  • Collaborate with Content, Product, and Design teams to ensure messaging is on-brand, accurate, and engaging.
  • Conduct market and competitor research to localize strategies and identify new campaign opportunities.
  • Assist with cross-platform promotions, including communication through channels like Telegram.


What is your profile?

  • 2+ years CRM experience in the online gambling industry - Required
  • Strong English communication skills - Required
  • Experience with Smartico - Advantage
  • Experience with Sportsbook - Advantage
  • Basic knowledge of HTML/CSS Advantage
  • Good with data - you understand how to read and act on campaign results
  • Self-sufficient with strong time-management skills and the ability to handle multiple tasks
  • Comfortable working cross-functionally and across time zones


By joining the Group, you can expect:

  • A unique Opportunity for a career in a global, fast-growing company.
  • Attractive remuneration package based on qualifications and experience. - Salary Range: EUR 35,000 - 50,000 gross/year
  • Opportunities to learn and grow.
  • Investing in You, an allocated training budget to enhance your skills and keep you ahead of the curve.
  • Multiple events to bond with the team and the group through for all the Company. Events for a fun and supportive work environment.
  • Wolt monthly allowance.
  • Lunch Treat Enjoy a complimentary lunch once a week.
  • Snack Heaven Fully equipped kitchen offers free snacks, fruits, and beverages.

If this opportunity is of interest to you and your profile matches the above, APPLY Now, by visiting the link below. For more information email - georgia.michaelides@emeraldzebra.cy

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