VIP Trainer
1 day ago
At WeDoSupport, we don't just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients' operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We'd love to have you with us.
We are looking for a VIP Trainer who will be responsible for the line management, growth and motivation of the VIP account manager team
Requirements:
Proficiency in English written and spoken
Proactive person with good support/sales skills
Strong communication and negotiation skills
Problem Solving skills
Attention to details
Previous experience will be considered as an advantage
Duties and Responsibilities:
Onboarding newly hired VIP account managers
Checking VIP Account manager day to day work
Making sure VIP Account managers are setting the stage for an excellent player experience
Monitoring VIP account manager performance & behaviour
Ensuring that products' compliance is being followed according to relevant regulations
We offer excellent benefits, including but not limited to:
Learning and development opportunities and interesting challenging tasks;
Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
Relocation package (tickets, staying in a hotel for 2 weeks);
Company fitness corner in the office for employees;
Opportunity to develop language skills and partial compensation for the cost of language classes;
Birthday celebration present;
Time for proper rest and 24 working days of Annual Vacation;
Breakfasts and lunches in the office (partially paid by the company)
Your potential + our support = success. Let's make it happen
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