Jr. Customer Support

4 days ago

Nicosia, Nicosia, Cyprus Aylo Full time €30,000 - €40,000 per year

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).

  • A select number of positions require full-time in office attendance*

Nutaku Games Publishing is currently seeking a young professional with great attention to detail, capable of displaying empathy and patience to join our growing team of Customer Support & Community Specialists. We will count on you to use your passion and creativity to actively interact and assist our ever-growing player base while overseeing and monitoring diverse English-speaking communities for our titles.

What you'll be doing:

  • Respond to customer queries in a timely and accurate way
  • Identify customer needs and be proactive when dealing with customer issues
  • Provide complete troubleshooting before escalation
  • Assist other members of the community management team with community-related tasks
  • Document issues, bugs & feedback received from the community
  • Collaborate with other departments to stay updated on new projects or features, as well as to ensure that our customer's concerns and feedback are delivered to the proper department

What you'll need to be successful:
Must haves:

  • High level of fluency in written and spoken English
  • Passion for games and a customer-focused mindset
  • Ability to multi-task, prioritize, and manage time efficiently
  • Strong computer skills (proficient with MS Office), ability to learn and use customer support tools
  • Ability to follow best practices and interact with people at any level
  • Self-motivated with strong interpersonal skills
  • Able to work independently and as a member of a team

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees
In this role you may be exposed to adult content

  • Jr. Customer Support

    4 days ago

    Nicosia, Nicosia, Cyprus Aylo Careers Full time €25,000 - €40,000 per year

    Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...

  • Customer Support Specialist

    4 days ago

    Nicosia, Nicosia, Cyprus Gamdom Full time €25,000 - €40,000 per year

    Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...

  • Customer Support Coordinator

    3 days ago

    Nicosia, Nicosia, Cyprus PERI Hellas & Cyprus Full time €20,000 - €25,000 per year

    PERI Group, the leading international company in the field of Formwork and Scaffolding, islooking for a Customer Service Coordinator for its subsidiary PERI Cyprus locatedin Nicosia,CyprusMain Responsibilities• Manage orders from customers/sales team/PMs in PERI Systems• Manage customer returns in PERI Systems including creating damage reports, repair...

  • Customer Support Representative

    4 days ago

    Nicosia, Nicosia, Cyprus Synthesis Software Ltd Full time €20,000 - €40,000 per year

    Synthesis Software is a Cyprus-based Information Technology Company founded in 1989. Throughout this time, we have consistently proven ourselves as one of the most professional and reliable companies in the industry. We are committed to delivering an exceptional user experience, and that starts with a top-tier support team.We are looking for a proactive,...

  • German customer support Cyprus

    12 hours ago

    Nicosia, Nicosia, Cyprus Cross Border Talents Full time €25,000 - €40,000 per year

    Join Our Team as a German Customer Support Specialist in CyprusAre you passionate about delivering exceptional customer service and looking for an exciting opportunity abroad? We are seeking enthusiastic German-speaking Customer Support Specialists to join our dynamic team in sunny CyprusPosition: German Customer Support SpecialistLocation: Cyprus Language...

  • iGaming Customer Support Specialist

    4 days ago

    Nicosia, Nicosia, Cyprus Gamdom Full time €20,000 - €40,000 per year

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...

  • Customer Experience

    3 days ago

    Nicosia, Nicosia, Cyprus C.A. Papaellinas Emporiki Ltd (Alphamega) Full time €35,000 - €45,000 per year

    We're looking for aCustomer Experience (CX) Managerto lead our customer-focused initiatives, ensuring every interaction reflects our commitment to quality, care, and innovation.Position:Customer Experience (CX) ManagerLocation:Nicosia – Head OfficeEmployment Type:Full-timeResponsibilities:·      Oversee, design, and continuously improve the...

  • IT Support Specialist

    4 days ago

    Nicosia, Nicosia, Cyprus eBOS Full time €30,000 - €60,000 per year

    We are looking for talentedIT Support Specialistin Nicosia Offices to join the team of eBOS Technologies, a fast-growing SME with 21 years of presence, headquartered in Nicosia, Cyprus. eBOS is one of the most innovative and leading software companies in Cyprus and in Europe, heavily investing in R&D and delivering best-of-breed innovative software solutions...

  • Customer Success Specialist

    4 days ago

    Nicosia, Nicosia, Cyprus Synectics Full time €35,000 - €55,000 per year

    SummarySynectics Ltd is a Software Development and Consulting Firm. Our company is an equal opportunity employer, certified by the National Certification Body for the Implementation of Good Practices on Gender Equality in the Working Environment.We are looking for a dedicated and detail-oriented professional to join our team as a Customer Success Specialist....

  • Technical Support Consultant

    3 days ago

    Nicosia, Nicosia, Cyprus SupportYourApp Full time $30,000 - $40,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...