IT Assistant

Location: Greece or Cyprus (Hybrid)

Organization: Vela Network of NGOs

Vela is a network of humanitarian organizations working across Greece, Cyprus, and Poland to support children and vulnerable communities. We are looking for an IT Assistant to strengthen our internal systems and digital tools across our offices and field sites.

Role Overview:

The IT Assistant will support staff with everyday Microsoft 365 issues and contribute to the design and development of digital tools that make our work more effective — including SharePoint lists, Teams integrations, PowerApps, and Power Automate workflows.

Key Responsibilities:

• Provide user support for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.)
• Maintain and improve SharePoint sites and document libraries
• Develop and maintain internal tools using PowerApps, Power Automate, and Power BI
• Support configuration of Teams channels, shared calendars, and permissions
• Assist with basic troubleshooting of laptops, printers, and network issues
• Collaborate with the IT Officer and management to improve digital workflows and data management

Requirements:

• Strong familiarity with Microsoft 365 environment
• Hands-on experience with SharePoint, PowerApps, and/or Power Automate
• Good understanding of Teams administration and user permissions
• Basic troubleshooting skills for hardware and connectivity issues
• Excellent communication skills and ability to support non-technical users
• Fluency in English (Greek or Polish an asset)

Preferred:

• Experience working with NGOs or multi-office teams
• Interest in automating workflows and improving digital collaboration tools

Location: Greece or Cyprus (Hybrid)

Organization: Vela Network of NGOs

Vela is a network of humanitarian organizations working across Greece, Cyprus, and Poland to support children and vulnerable communities. We are looking for an IT Assistant to strengthen our internal systems and digital tools across our offices and field sites.

Role Overview:

The IT Assistant will support staff with everyday Microsoft 365 issues and contribute to the design and development of digital tools that make our work more effective — including SharePoint lists, Teams integrations, PowerApps, and Power Automate workflows.

Key Responsibilities:

• Provide user support for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.)
• Maintain and improve SharePoint sites and document libraries
• Develop and maintain internal tools using PowerApps, Power Automate, and Power BI
• Support configuration of Teams channels, shared calendars, and permissions
• Assist with basic troubleshooting of laptops, printers, and network issues
• Collaborate with the IT Officer and management to improve digital workflows and data management

Requirements:

• Strong familiarity with Microsoft 365 environment
• Hands-on experience with SharePoint, PowerApps, and/or Power Automate
• Good understanding of Teams administration and user permissions
• Basic troubleshooting skills for hardware and connectivity issues
• Excellent communication skills and ability to support non-technical users
• Fluency in English (Greek or Polish an asset)

Preferred:

• Experience working with NGOs or multi-office teams
• Interest in automating workflows and improving digital collaboration tools