IT Support

Location: On-site, Limassol, Cyprus

Employment Type: Full-Time

We're looking for a 
hands-on, proactive, and service-focused IT Support & Systems Administrator

to keep our people, devices, and core systems running smoothly every day. You'll be the go-to person for technical support, system improvements, and IT operations — ensuring our team has the tools and support they need to thrive.

Key Responsibilities

• Provide daily technical support across 
  hardware, software, and networks

— documenting tickets and resolutions.
- Set up and maintain 
workstations, peripherals, and office IT equipment

(imaging, patching, and backups).
- Manage 
user accounts and access

throughout the employee lifecycle (onboarding → changes → offboarding).
- Maintain accurate 
IT asset inventory

and oversee allocation, lifecycle management, compliance, and vendor coordination.
- Troubleshoot and support 
network and system services

(Wi-Fi, VPN, DNS, printers, basic servers) with clear escalation paths.
- Implement and improve 
IT systems and tools

, maintain documentation, and train end-users.
- Run 
security and compliance checks

(audits, policy enforcement, updates, incident response).

Requirements

• 1–3 years' experience in 
  IT support or system administration

(preferred).
- Proficiency with 
Windows & macOS environments

and common productivity suites.
- Familiarity with 
networking concepts, VPNs, and basic server management

.
- Strong 
problem-solving skills

with a 
customer-first approach

.
- Excellent 
English communication skills

(spoken & written).

Technical Requirements

• 3+ years

in a similar 
System Administrator role

(or equivalent experience).
- Hands-on experience with 
network infrastructure & hardware

.
- Proficiency in 
Linux administration

(installation, maintenance, CLI usage).
- Solid understanding of core protocols: 
HTTP, DNS, SMTP, IMAP, DHCP, ICMP

.

Preferred Experience

• SaaS management

and license governance.
- Jira Datacenter administration

(JSM, Jira Software, Jira Asset Management).
- Google Workspace Enterprise administration

.
- MDM solutions

for laptops and mobile devices.

Nice to Have

• Scripting & automation (Bash, Perl, Python).
• SIL scripting

for Jira.
- Experience with 
Windows Server

.

Soft Skills

• Languages: 
  English required

, Greek & Russian a plus.
- Strong 
analytical and problem-solving skills

.
- Ability to work 
independently and in a team

on complex projects.
- Excellent 
communication and documentation skills

.

What we offer:

• 22 days of annual leave.
• Competitive salary
  package based on experience and performance.
• Visa Support
  (if applicable).
• A
  supportive, international team
  that values growth, innovation, and fun.
• A modern office in the heart of
  Limassol
  , just minutes from the sea.
• Real career growth opportunities in a fast-paced and dynamic company.
• Great team culture, company events, and a positive work environment.
• On-site gym
  in the building to help you stay active and healthy.

If you're a tech-savvy problem solver who thrives in fast-paced environments and enjoys supporting people through technology, we'd love to hear from you