IT Support Specialist

We are looking for talented
IT Support Specialist
in Nicosia Offices to join the team of eBOS Technologies, a fast-growing SME with 21 years of presence, headquartered in Nicosia, Cyprus. eBOS is one of the most innovative and leading software companies in Cyprus and in Europe, heavily investing in R&D and delivering best-of-breed innovative software solutions to enterprises worldwide. eBOS is currently ranked as the top enterprise performer in Cyprus during the past 16 years with a participation in 65+ prestigious EU funded R&D projects and currently amongst the top ten SME performers in Europe in the Horizon Europe programme.

The role

We are seeking a detail-oriented and proactive
IT Support Specialist
to join our dynamic team and ensure the seamless operation of our IT infrastructure. The successful candidate will play a vital role in maintaining, securing, and optimizing both in-house and customer IT systems, providing essential support that enables the organization to operate efficiently and securely. This position requires strong hands-on experience in IT systems administration, with proven expertise in configuring, monitoring, and maintaining IT infrastructure. The ideal candidate will demonstrate a solid understanding of security best practices, compliance standards (ISO27001), and the ability to troubleshoot and resolve technical issues effectively while supporting end-users across the organization.

Key Responsibilities

• Set up, install, configure, upgrade, operate and maintain the I.T. infrastructure of the company and Customers
• Setup accounts and workstations for new employees and provide onboarding IT support
• Monitor the I.T. infrastructure performance, troubleshoot technical issues
• Ensure continuous security through access controls, backups and firewalls
• Be part of the ISO27001 team and ensure compliance with ISO27001 standards and conduct internal audits to verify adherence to IT policies and procedures

Qualifications & Experience

• University degree in Information Technology, Computer Engineering, Computer Networking, or a related field
• Minimum of 2 years of experience in IT infrastructure management, including network setup, installation, configuration, administration, and maintenance of software and hardware
• Proven experience in managing virtualized environments, network servers, firewalls, and other technology tools
• Excellent troubleshooting skills and ability to diagnose and resolve technical issues
• Strong understanding of system and network security, including access controls, backups, and firewalls
• Excellent written and verbal communication skills in both Greek and English
• Professional certification (e.g., Microsoft Certified Systems Administrator) is a plus
• Familiarity with ISO27001 standards and experience in conducting internal audit is a plus

Remuneration

• An attractive remuneration package based on experience and qualifications
• Ability to join the company's Provident Fund and Medical Insurance plan
• Flexible working hours
• Loyalty Club Bonus Programs
• Customer Referral Bonus
• Continuous personal development and international training opportunities
• Opportunity to join a well-respected organization with an excellent reputation in the industry throughout Europe

If you are an experienced, enthusiastic professional having the above skills, qualifications and experience, and you are strongly interested in this position, please send your detailed CV at

with the title
"Application for the position of
IT Support Specialist
"
in the subject.