Trading Platforms Operations Specialist

12 hours ago

Limassol, Limassol, Cyprus Alchemy Markets Full time

ABOUT OUR COMPANY:

Alchemy Markets
is a regulated FX and CFD brokerage headquartered in Cyprus, providing retail clients worldwide with access to global markets. The Broker offers a suite of services including liquidity solutions, customizable trading platforms and access to global financial instruments and
leads financial innovation, bridging traditional finance with decentralized, tech-driven markets.

We deliver accessible, transparent, and cutting-edge solutions, empowering traders, institutions, and innovators to thrive globally. Our client base is growing rapidly and we are expanding our sales team to capture this growth

JOB DESCRIPTION:

Due to continued expansion, we are looking to hire an experienced and technically hands-on
Trading Platforms Operations Specialist
to join our operations team, ensuring seamless performance and functionality of our products.

  • Hands-on management and day-to-day support of our multiple trading platforms (Metatrader, cTrader, Condor, DXtrade).
  • Ensure smooth operation, configuration and support of the platforms.
  • Troubleshoot and resolve any technical problems related to the platforms.
  • Manage the integration of third-party plugins and APIs (such as Brokeree, Trading view, Trading central etc).
  • Implement and manage CRM integrations with other business systems and applications.
  • Ensure platform servers are running efficiently and securely.
  • Perform software updates and upgrades for the platforms.
  • Provide technical support to clients and internal teams if necessary.
  • Provide CRM support if necessary.
  • Manage user access and ensure adherence to security policies.
  • Monitor server performance, identify potential issues, and implement solutions to optimize performance.
  • Ensure compatibility with other systems and compliance with industry standards.
  • Conduct regular system audits to ensure data integrity and security.
  • Maintain comprehensive documentation of system configurations, procedures, and incident reports.

PERSON SPECIFICATION:

  • Proven experience as an Integration Specialist and/or Platform Administrator within the Forex/ Financial Services industry.
  • Bachelor's Degree in Computer Science, Engineering, Information Technology and/ or any other related field.
  • Strong understanding of trading platform architecture and its components.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills and the ability to provide technical support to non-technical users.
  • Familiarity with financial markets and trading operations will be considered a strong advantage.

WHAT WE OFFER:


Competitive Remuneration
Package
and annual
performance-based bonuses


Flexible
working hours &
hybrid
working schedule


Medical Insurance coverage

Gym, Health & Wellness allowance fee

Parking allowance fee


Loyalty and Birthday rewards
(including paid time off)

Referral Bonus

Ongoing
Development opportunities

Collaborative, transparent and innovative
work environment

Dynamic
career growth
in a dynamic and fast-growing global company

Modern offices near the seaside and many more

ARE YOU INTERESTED IN JOINING US?

We are very excited to meet you and discuss how you can contribute to the success of the Company We commit to handle all your information with strict confidentiality.

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