Relationship Manager
2 days ago
About Unlimit
Unlimit is the global fintech powerhouse behind the world's largest proprietary payments infrastructure.
Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools — including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.
Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.
Key duties and responsibilities:
- Display a strong understanding of each client's business model in order to effectively promote and upsell Unlimit's solutions, maintain the growth of the existing portfolio, and help clients optimize their payment accounts activities
- Understand the needs of customers and be able to respond effectively with a plan of how to meet these in order to develop stronger and more fruitful cooperation with existing customers
- Opening and maintaining current accounts for corporate and retail clients
- Providing clients with superior and professional service, support, and follow-up for operational requests
Skills and experience required:
- University degree or equivalent in Economics, Law, Business Administration, or relevant field of study
- Experience in customer support, ideally, but not limited to the banking or corporate services industry
- Proven track record of offering excellent customer support
- Driven and self-motivated to reach targets
- Ability to work independently, and possess strong organizational, time management, and communication skills
- Customer service-oriented, professional and resourceful
- Proven ability to tactfully handle customer inquiries and negotiations
- Experience working with CRM systems and/or in-house software programs
- Knowledge of the English language is a must
The successful candidate will have the opportunity to work in a challenging and developing working environment that offers opportunities for growth, training, and professional development
Join Unlimit Team now
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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