Technical Support Engineer

1 day ago

Limassol Municipality, Limassol, Cyprus Sumsub Full time €45,000 - €55,000 per year

Sumsubis a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.With over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo.Now we are looking for aTechnical Support Engineerto join our teamWhat You Will Be Doing:Providing technical support, configuration, and troubleshooting for issues with the Sumsub platform for our B2B clients.Performing a technical analysis of reported problems and define plans for resolving them.Interacting daily with other engineers to provide technical action plans or take ownership of cases that require escalation.Collaborating closely with other teams to answer clients' technical questions, acting as a liaison between the client and internal Sumsub resources.Communicating with clients using chat, email, and outbound calls.About You:Fluent in English (both oral and written, upper-intermediate as a minimum).Basic understanding of networking, web, API requests, and SQL.Possess curiosity, calmness, thoughtfulness, and the ability to satisfy even the pickiest customers.Willingness to provide excellent support service.Would be considered a plus:Experience with debugging network requests using the browser's console.Familiarity with Postman or practical experience with API troubleshooting.Proficiency in Spanish language.Hands-on experience in technical support for web or mobile applications.What we offer:Fully remote and flexible working schedule, with access to a coworking space (in some locations).Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.1 extra day off to celebrate your birthday.7 additional days to enjoy the Christmas & New Year holidays.7 days of sick leave (without the need for documentation).Regular, fully covered team offsites to connect and collaborate.Learning opportunities and support to attend industry events with the team.The hiring stages:TA screening -> Hiring Manager Interview -> Final Interview.Sounds like a great opportunity for your career development? Then go ahead and applyWe are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.

  • Technical Support Specialist

    3 days ago

    Limassol Municipality, Limassol, Cyprus paytech Full time €25,000 - €40,000 per year

    paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in theindustry. We're currently seeking an experienced and proactive Level 2 Technical SupportSpecialist to join our growing team in Limassol, Cyprus.As a Level 2 Tech Support Specialist, you will handle advanced technical issues escalated fromLevel 1 Support, perform...

  • IT Support Engineer

    1 week ago

    Limassol, Limassol, Cyprus Fintrix Markets Full time €40,000 - €80,000 per year

    About the RoleFintrix Markets is seeking a skilledIT Support Engineerto join our growing technology team. As IT Support Engineer, you'll play a critical role in maintaining our technology infrastructure, supporting our global team, and ensuring seamless operations across our organisation. This position offers the opportunity to work in a fast-paced fintech...

  • Technical Support Specialist – Level 1

    7 days ago

    Limassol Municipality, Limassol, Cyprus Your Bourse Full time €25,000 - €40,000 per year

    Join our team as aTechnical Support Specialist You'll be the primary contact for customers, providing exceptional support for technical issues and general inquiries about our products. You'll mainly assist customers via chats, helping with troubleshooting, configuration, and product usage. We're looking for a dynamic and enthusiastic individual to deliver...

  • Technical Payments Specialist

    1 day ago

    Limassol Municipality, Limassol, Cyprus paytech Full time €60,000 - €80,000 per year

    Department:Merchant Services & PaymentsLocation:On-site (Cyprus)Reports to:Head of Merchant Services & PaymentsAbout the RoleWe are looking for a Technical Payments Specialista highly skilled technical specialist who will act as the bridge between merchants, gateways, and internal systems.The role involves hands-on integration work, terminal setup, payout...

  • Technical Engineer

    5 days ago

    Limassol, Limassol, Cyprus D. E. Lavoro Agency Ltd Full time €35,000 - €45,000 per year

    Position:Tech EngineerLocation:Limassol or PaphosType:on-siteOn behalf of our client,a Group of the companies - who provides support services in different fields - Marketing, Fintech, IT etc,we are looking to hire aTech Engineer – IT Supportwho will be responsible for the support of the Group of companies,for Limassol.Responsibilities:· Troubleshooting...

  • Payment Processing Support Engineer

    1 week ago

    Limassol Municipality, Limassol, Cyprus Unlimit Full time €30,000 - €60,000 per year

    About UnlimitUnlimit is the global fintech powerhouse behind the world's largest proprietary payments infrastructure.Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite...

  • PSP Technical Support Specialist

    7 days ago

    Limassol, Limassol, Cyprus Talentera Full time €40,000 - €60,000 per year

    On behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire a Technical Success Specialist, in their office in Limassol, Cyprus.About the Role:As a Technical Support Specialist, you will act as a trusted partner for our clients,...

  • QA & Operations Support

    1 week ago

    Limassol Municipality, Limassol, Cyprus FlirtVentures Full time €13,200 - €39,600 per year

    Location:LimassolWork Model:Hybrid (2–3 days per week in-office) Important: We cannot provide work visa sponsorship or relocation support. Only candidates who already hold the right to work freely for any employer in Cyprus will be considered.About UsWe are a group of innovative companies in the online dating and affiliate marketing industry. With several...

  • Senior IT Support Engineer

    1 week ago

    Limassol, Limassol, Cyprus Correct Group Ltd Full time €23,000 - €28,000 per year

    About the CompanyCorrect Group is a dynamic and fast growing Managed Service Provider, based in the heart of London's Kentish Town where employees are encouraged and supported to develop their skills as part of an excellent, hard working team.We are now expanding our IT SeviceDesk in Cyprus which has been open since 2016Visit our website to see what we are...

  • Computer Engineer

    1 week ago

    Limassol Municipality, Limassol, Cyprus ManSystemsCrmCrs Full time €30,000 - €45,000 per year

    Ratarious Management ), is lookingfor a qualified and experienced COMPUTER ENGINEER /COMPUTERSCIENCE, to support our client (Well-known Company). We areseeking a candidate as Design & Quotation Engineer to design,specify, and cost audio-visual and conferencing solutions forcommercial applications. The role requires working closely with salesteams, clients,...