Brands Product Manager Team lead

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

 Responsibilities:

 Team Leadership and Management

• Lead and oversee the B2B Product Management Support team, ensuring effective execution of support initiatives and successful platform rollouts.
• Inspire, support, and guide team members by setting a strong example and cultivating a collaborative, high-performing work environment.
• Execute all line management and HR responsibilities, including performance reviews, feedback cycles, and development planning, in a timely and efficient manner.
• Anticipate team resourcing needs and lead recruitment efforts to maintain optimal team structure and capacity.
• Collaborate cross functionally with Account Management, Design, Compliance, and Development teams to ensure all product initiatives meet business, regulatory, and quality standards.
• Drive product and process improvements from a support and brand enhancement perspective, promoting continuous development and innovation.
• Establish clear goals, prioritize workloads, and monitor progress in alignment with business priorities and compliance requirements.

 Stakeholder Engagement and Cross-Functional Collaboration

• Build and maintain strong, responsive relationships with the Account Management team, ensuring their needs are fully understood and met in a timely manner.
• Serve as a key liaison with senior leadership, ensuring communication is clear, consistent, and aligned with company goals.
• Nurture positive working relationships with stakeholders across Product, Design, Development, and Delivery teams to facilitate smooth collaboration and shared success.
• Support delivery teams with product knowledge and decision-making as needed, mediating to resolve roadblocks and ensure positive outcomes.
• Stay informed on platform team deliverables and proactively manage the submission and follow-up of feature requests.

 Brand Support and Quality Assurance

• Ensure all brands under support are reviewed on a regular basis (daily/weekly), maintaining compliance with UX/UI standards and business commitments.
• Oversee backlog management and ensure continuous improvements in support brand quality through team-led initiatives.
• Take ownership of incident management across support brands, ensuring timely communication and resolution involving all relevant stakeholders.
• Promote consistent brand monitoring practices within the team and introduce process improvements as needed.
• Develop deep product knowledge of each brand, including unique features, market positioning, and partner relationships, and maintain a structured internal knowledge base.

 Reporting and Insights

• Deliver clear, accurate, and insightful weekly reports on time, providing visibility into feature releases and their impact across brands.
• Consolidate input from internal teams and departments to ensure reporting is comprehensive and aligned with business objectives.
• Promote data-informed decision-making by ensuring reports reflect a nuanced understanding of platform activities and support outcomes.

Requirements:

Experience:

• 5+ years in product management within iGaming.
• 3+ years of experience leading a product team or working in a regulatory-focused role.
• Experience in project management can prove to be useful
• Strong experience in managing multiple brands and team management is desirable

Knowledge:

• Deep understanding of online casinos
• Familiarity with regulatory requirements such as KYC, responsible gaming, AML, reporting, and technical compliance.
• Product management best practices

Skills:

• Strong leadership and team management skills, with a focus on mentorship and team development.
• Excellent strategic thinking, with the ability to translate business needs into product requirements.
• Exceptional organizational and communication skills to align cross-functional teams.
• Ability to manage multiple projects in a fast-paced environment while maintaining a high standard of accuracy and compliance.

Language:

• Fluent English (verbal & written) is a MUST. Ability to speak Russian is desired.

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