Attendant, Card Room

REQ13237 Attendant, Card Room (Open)

Position Summary
The Attendant, Card Room is responsible for all card room inventories, preparation and delivery of playing cards, delivery of stationery and sundry equipment, to all gaming areas in a secure manner

Primary Responsibilities

• Ensures the distribution and destruction of cards is performed in accordance with agreed secure procedures and policies utilizing the Playing Card Management System (PCMS)
• Ensures accurate and timely communication with the Supervisor, Card Room to ensure the complete security control of the card storage areas and replenishment process
• Anticipates, organizes, and coordinates the replenishment of cards, gaming equipment and stationary requirements across the gaming floor and Table Games Administration areas, working as a team
• Ensures all Inventory balance records across the card storage areas are accurate by completing physical checks on a regular basis
• Consistently seeks to develops an effective working relationship with team members and ensure a positive approach to tasks and duties as required
• Ensures self-compliance with departmental and company policies and procedures

Key Performance Indicators

• Daily pit replenishment is completed with minimal issues and interruption to gaming floor
• Key attention to detail
• Consistently follow instructions from the Supervisor, Card Room
• Willing and able to lift and carry heavy equipment as required
• Able to follow all the policies and procedures within the Card Room environment and within the duties of the role
• Develops and encourages an effective team building environment

Qualifications
Experience

• Exposure to customer service and service-oriented roles would be advantageous
• Previous experience is not required as training will be provided

Education

• Secondary-level education

Skills / Competencies

• Basic mathematics
• Able to effectively read, write, understand, and communicate in Greek & English language
• Computer literate and able to use Microsoft Office products

Personal Competencies

• Meets agreed objectives and accepts accountability for results
• High level of personal integrity and ethics
• Self-motivated with the ability to work autonomously
• Congenial disposition and team player attitude
• Strong written and verbal communication skills
• Displays a high commitment to delivering results
• Ability to maintain discretion
• Approachable