Norwegian VIP Account Manager

1 week ago

Limassol, Limassol, Cyprus WeDoSupport Full time €30,000 - €40,000 per year

At WeDoSupport, we don't just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients' operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We'd love to have you with us.


We are looking for a Norwegian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Norwegian both written and spoken
  • Proactive person with good support / sales skills
  • Strong communication and negotiation skills
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Able to search and find for solutions of customers' issues
  • Analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting
  • Ensure that products' compliance is being followed according to relevant regulations
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

We offer excellent benefits:

  • Competitive salary and monthly KPIs Bonus
  • Working in a dynamic International company
  • Ability of career and professional growth within the company
  • Social benefits and team buildings
  • Sunny, spacious office

Your potential + our support = success. Let's make it happen

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