Player Relationship Officer

1 day ago

Limassol, Cyprus NDA Full-time €1,700 Temporary
Position: Player Relationship Officer

Location:
Limassol/Larnaca On behalf of our client, an industry-leading provider of high-quality turnkey solutions gaming platforms we are looking for a Player Relationship Officer who will join their team in Limassol or Larnaca.

Responsibilities:
• Applying responsible gaming procedures according to regulations.
• Being vigilant while reviewing player accounts to ensure they are playing responsibly.
• Applying RG regulations in a timely manner according to internal procedures.
• Ensuring responsible gaming events are being handled.
• Expand players' game play activity.
• Proactively contact potential players.
• Initiating players’ interaction over chat, e-mail and phone.

Requirements:
• Very good command of English or native-level proficiency.
• Previous experience in customer service, player support, retention, or a related field.
• Gaming or iGaming background will be considered as an advantage.
• Computer literate.
• Self-motivated.
• Communication and verbal skills.
• Able to work five-day rotating shifts, Monday to Sunday: 08:00–16:00, 16:00–00:00, 00:00–08:00 Remuneration &

Benefits:
• Salary of €1,700 gross per month.
• Monthly bonuses of up to €300.
• Career development.
• 21 days Paid Annual Leave.
• Medical Health Insurance.
• Complimentary lunch.
• Team Building Activities.
• Monetary voucher on Birthdays and additional occasions.
• Employee Discounts on a wide range of products and services.
• Referral Bonus.
• Paid Training.
• Unlimited daily snacks and beverages.
• Supportive and positive working environment. If you are interested in the position, send your CV to christos@lavoro.com.cy