Back office and Onboarding Officer

We are seeking a highly organised and proactive Back office and Onboarding Officer to join our growing Cyprus team. The primary focus of this role is managing client onboarding and supporting the firm's back-office operations. The successful candidate will play a key role in ensuring a smooth and efficient client onboarding experience whilst maintaining high standards of accuracy, regulatory compliance, and client service.

Key Responsibilities
Client Onboarding
• Serve as the primary point of contact for client onboarding and account opening processes.
• Review and process new client applications and account documentation.
• Conduct KYC, customer due diligence, sanctions screening, PEP checks, and adverse media searches.
• Liaise with clients and internal stakeholders to obtain outstanding onboarding information.
• Assess onboarding documentation for completeness and accuracy.
• Escalate high-risk or complex onboarding cases as appropriate.
• Maintain accurate client records and onboarding files.
• Support periodic client reviews and remediation exercises. Back Office Support
• Provide day-to-day administrative support for client account maintenance.
• Process client account updates and amendments.
• Maintain internal registers, operational records, and documentation.
• Assist with operational controls and reconciliations as required.
• Support the smooth running of the firm's back-office functions. CySEC & Regulatory Support
• Assist the CEO with the firm's regulatory obligations and CySEC requirements.
• Support the preparation and submission of regulatory reports and filings.
• Maintain regulatory records and compliance documentation.
• Coordinate requests for information from regulators, auditors, and external service providers.
• Monitor regulatory deadlines and maintain regulatory calendars.
• Assist with regulatory projects and initiatives as directed by the CEO. Administration & Executive Support
• Provide administrative support to the CEO and senior management team.
• Prepare reports, management information, presentations, and spreadsheets.
• Maintain action logs and track completion of key business tasks.
• Assist with meeting coordination and document management.
• Undertake ad hoc projects and reporting requirements as requested by the CEO. Experience & Qualifications Essential
• Degree educated in Business, Finance, Economics, Law, Administration, or a related discipline.
• 3+ years' experience in onboarding, client services, operations, administration, or financial services.
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Strong communication skills, both written and verbal.
• Good working knowledge of Microsoft Office, particularly Excel and Word.
• Ability to manage multiple priorities and work independently. Desirable
• Experience within a CySEC-regulated investment firm or financial services organisation.
• Understanding of KYC and customer due diligence requirements.
• Knowledge of financial markets and investment services.
• CySEC Basic Certificate or willingness to obtain it.
• Knowledge of Spanish would be advantageous. Key Competencies
• Client-focused approach
• Strong attention to detail
• Excellent organisation and time management skills
• Professional and confidential manner
• Problem-solving ability
• Strong administrative capability
• Ability to work under pressure and meet deadlines
• Team player with a proactive attitude Working

Conditions:
• Full-time in the office, with occasional travel to meet clients and attend industry conferences.
• Competitive salary and performance-based incentives.

We offer
an exciting career opportunity and competitive remuneration to the successful candidate. Please send us your detailed resume with current and expected salary by clicking “Apply Now” All information provided will be treated in strict confidence and used solely for the recruitment purposes.