Retention Specialist

Found in: beBee S CY - 3 weeks ago

Limassol, Cyprus Merideos ltd Full time

This is a full-time on-site role as a Retention Specialist at Merideos Ltd, located in Limassol. As a Retention Specialist, you will be responsible for developing and implementing strategies to retain existing customers and increase customer loyalty. Your day-to-day tasks will include analyzing customer data and trends, identifying factors that contribute to customer churn, and implementing retention initiatives to improve customer satisfaction. You will collaborate with cross-functional teams to develop and execute retention campaigns and initiatives, and work closely with customer service teams to address customer concerns and improve overall customer experience.

Qualifications

  • Proven experience in customer retention or customer success roles
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to analyze data and draw meaningful insights
  • Knowledge of customer retention strategies and best practices
  • Experience with CRM software and data analysis tools
  • Ability to work well in a team and independently
  • Attention to detail and organizational skills
  • Strong customer focus and ability to build relationships
  • Bachelor's degree in business, marketing, or a related field
  • Experience in the [specific industry] industry is a must
Not what you are looking for? Try these related job searches Retention Specialist jobs Retention Specialist jobs in Limassol Merideos jobs in Limassol Forex jobs in Limassol Fintech jobs in Cyprus
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