Card Issuing Dispute/Fraud Manager

2 weeks ago


Limassol, Cyprus Unlimit Full time

About The Job:

Card Issuing Project Manager will review improve and develop current processes within card issuing flows (VISA/Mastercard/UnionPay) and BaaS (Banking as a Service) project. You will be responsible for cardholder dispute handling process, antifraud and compliance programs. Part of this role is also to facilitate the Company’s growth by scaling internal processes and focus on continuous optimization and automation.

Responsibilities:

  • Maintain Card Schemes Issuing Programmes activities and deploy strategic initiatives
  • Maintain existing internal Issuing Programmes and Card Scheme mandates
  • Maintain ongoing relationship and weekly calls with internal and external vendors and stakeholders include but not limited to Product, DevOps, Processing, Service Delivery, Banking, Risk, Chargeback, Customer support, Reconciliations, Finance teams
  • Coordinate daily operations with relevant stakeholders
  • Manage external partners relationship
  • Ensure Program compliance with local regulators and scheme rules
  • Creating the reporting and dispute handling procedures and follow them up
  • Determining and describing the need for improvements; communicating them internally and externally (with the respective providers)
  • To implement card monitoring anti-fraud rules and follow up to the fraud trends
  • Follow the MasterCard ACS 2.X update protocol and rules
  • Supporting ad-hoc projects

Requirements:

  • Strong knowledge and background within the online payments' industry with a focus on the issuing sector
  • Expert powers of communication and negotiation
  • Proven experience in successfully managing or launching new innovative products
  • A good technical and project management understanding of how complex products are developed
  • Strong analytical capabilities with the ability to evaluate and interpret complex data
  • Proven +3 years of experience in working as a card Program manager, project manager, business analyst, product manager, or similar roles
  • Business, IT or Analytical degree (bachelor or master)
  • Strong skills in Microsoft Excel
  • Passionate about card industry
  • Experience working with internal and external partners to meet project goals
  • Excellent interpersonal and communication skills (must love interacting with people and working collaboratively)
  • Fluent English, any additional language is a plus

We offer:

  • Attractive monthly salary paid in line with experience
  • Vacation, sick, and paid holidays
  • Full-time: 5/2 (Saturday and Sunday days off)
  • Modern workplace with all necessary equipment
  • A team of top international professionals to learn from
  • Multicultural working environment
Not what you are looking for? Try these related job searches Unlimit jobs in Limassol Executive & Management jobs in Limassol Finance jobs in Cyprus

  • Limassol, Limassol, Cyprus Unlimit Full time

    About The Job:Card Issuing Project Manager will review improve and develop current processes within card issuing flows (VISA/Mastercard/UnionPay) and BaaS (Banking as a Service) project. You will be responsible for cardholder dispute handling process, antifraud and compliance programs. Part of this role is also to facilitate the Company's growth by scaling...

  • Fraud Risk Analyst

    1 week ago


    Limassol, Limassol, Cyprus Unlimit Full time

    About UnlimitFounded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company's mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and...

  • Fraud Analyst

    2 weeks ago


    Limassol, Limassol, Cyprus BrainRocket Full time

    We are on a remarkable growth trajectory, conquering new territories and we are seeking a talented and motivated individual to join our team as a Fraud Analyst. If you're passionate about safeguarding against fraudulent activities and possess strong analytical skills, we want you to be part of our success story Main responsibilities: Monitoring transactional...

  • Fraud Analyst

    2 weeks ago


    Limassol, Cyprus BrainRocket Full time

    We are on a remarkable growth trajectory, conquering new territories and we are seeking a talented and motivated individual to join our team as a Fraud Analyst. If you're passionate about safeguarding against fraudulent activities and possess strong analytical skills, we want you to be part of our success story! ✅ Main responsibilities: ✔️ Monitoring...

  • Fraud Analyst

    2 weeks ago


    Limassol, Limassol, Cyprus BrainRocket Full time

    We are on a remarkable growth trajectory, conquering new territories and we are seeking a talented and motivated individual to join our team as a Fraud Analyst. If you're passionate about safeguarding against fraudulent activities and possess strong analytical skills, we want you to be part of our success story Main responsibilities: Monitoring transactional...

  • Risk Manager

    18 hours ago


    Limassol, Cyprus Klips Official Full time

    Klips is a fast-growing innovative Fintech company, creator of next-generation Financial Hub including CFD trading, Digital Banking facilities, Shares dealing, Payments, and CRM, using cutting-edge technologies to bring a new era in financial freedom terms.We solve real day-to-day problems by unifying financial services and making them accessible while...

  • Risk Manager

    18 hours ago


    Limassol, Limassol, Cyprus Klips Official Full time

    Klips is a fast-growing innovative Fintech company, creator of next-generation Financial Hub including CFD trading, Digital Banking facilities, Shares dealing, Payments, and CRM, using cutting-edge technologies to bring a new era in financial freedom terms.We solve real day-to-day problems by unifying financial services and making them accessible while...


  • Limassol, Limassol, Cyprus Multilingual Worldwide Full time

    Our client, a start-up in Cyprus, is seeking a driven Risk & Fraud Manager to play a crucial role in their growth and development.Duties:Develop and execute Risk Management StrategiesFraud Prevention, Detection, and ManagementPolicy Development and ComplianceIncident Response and ReportingRequirements:Experience in Anti-fraud, Payments & Risk within the...


  • Limassol, Limassol, Cyprus Unlimit Full time

    Responsibilities:Opening of card accounts, ordering and dispatching of payment cards, informing customers on opening of card accounts and card issuesFurther management/updating of data in the internal system as per documents/data received from the customerProvision of information upon request of client's auditors (audit reports), preparation of certificates,...


  • Limassol, Limassol, Cyprus Unlimit Full time

    Responsibilities:Opening of card accounts, ordering and dispatching of payment cards, informing customers on opening of card accounts and card issuesFurther management/updating of data in the internal system as per documents/data received from the customerProvision of information upon request of client's auditors (audit reports), preparation of certificates,...


  • Limassol, Cyprus Unlimit Full time

    Responsibilities:Opening of card accounts, ordering and dispatching of payment cards, informing customers on opening of card accounts and card issuesFurther management/updating of data in the internal system as per documents/data received from the customerProvision of information upon request of client’s auditors (audit reports), preparation of...

  • Java Oracle Developer

    2 weeks ago


    Limassol, Limassol, Cyprus Jobs ID | 93 Full time

    The CompanyOur client, working closely with Staffnode Recruitment, is a FinTech powerhouse This business offers a comprehensive set of products and solutions, within a large range of online verticals. These industries range from payments, lending, DevOps, education etc. Operating with sophisticated methodologies and teams, they are now looking to hire a...

  • Java Oracle Developer

    4 weeks ago


    Limassol, Limassol, Cyprus Jobs ID | 93 Full time

    The CompanyOur client, working closely with Staffnode Recruitment, is a FinTech powerhouse This business offers a comprehensive set of products and solutions, within a large range of online verticals. These industries range from payments, lending, DevOps, education etc. Operating with sophisticated methodologies and teams, they are now looking to hire a...

  • B2B Account Manager

    2 weeks ago


    Limassol, Limassol, Cyprus cyprusjobs Full time

    Our client, a leading global fuel company with operations globally, is looking to hire a B2B Account Manager for their Cyprus licensee in NicosiaJob Summary:Achieve growth and business development in Fleet Cards sales (volumes, portfolio, tools)Administration of Customer Reconciliation (monitoring customer balances, customer credit control and debt chasing)...

  • B2B Account Manager

    4 weeks ago


    Limassol, Limassol, Cyprus cyprusjobs Full time

    Our client, a leading global fuel company with operations globally, is looking to hire a B2B Account Manager for their Cyprus licensee in NicosiaJob Summary:Achieve growth and business development in Fleet Cards sales (volumes, portfolio, tools)Administration of Customer Reconciliation (monitoring customer balances, customer credit control and debt chasing)...

  • Product Manager

    2 weeks ago


    Limassol, Limassol, Cyprus Paysonix Full time

    Paysonix is an international integrator and aggregator. We provide payment solutions for PSPs and online merchants who need to process online payments. We create a unified payment interface with a wide range of payment methods, including bank cards, e-wallets, online banking, QR codes, and mobile payments.Our goal is to make the world of online payments...

  • Product Manager

    2 weeks ago


    Limassol, Cyprus Paysonix Full time

    Paysonix is an international integrator and aggregator. We provide payment solutions for PSPs and online merchants who need to process online payments. We create a unified payment interface with a wide range of payment methods, including bank cards, e-wallets, online banking, QR codes, and mobile payments. Our goal is to make the world of online payments...

  • Product Manager

    2 weeks ago


    Limassol, Limassol, Cyprus Paysonix Full time

    Paysonix is an international integrator and aggregator. We provide payment solutions for PSPs and online merchants who need to process online payments. We create a unified payment interface with a wide range of payment methods, including bank cards, e-wallets, online banking, QR codes, and mobile payments.Our goal is to make the world of online payments...

  • B2B Account Manager

    4 weeks ago


    Limassol, Cyprus cyprusjobs Remote Work Freelance Full time

    Our client, a leading global fuel company with operations globally, is looking to hire a B2B Account Manager for their Cyprus licensee in Nicosia.Job Summary: Achieve growth and business development in Fleet Cards sales (volumes, portfolio, tools)Administration of Customer Reconciliation (monitoring customer balances, customer credit control and debt...


  • Limassol, Cyprus Paysonix Full time

    Paysonix is an international integrator and aggregator. We provide payment solutions for PSPs and online merchants who need to process online payments. We create a unified payment interface with a wide range of payment methods, including bank cards, e-wallets, online banking, QR codes, and mobile payments.Our goal is to make the world of online payments...