Senior B2B Account Manager

2 weeks ago

Limassol, Limassol, Cyprus Soft2Bet Full time

Soft2Bet is a rapidly growing and dynamic casino and sportsbook B2B platform provider and operator. We offer a full range of Tech and Gaming solutions, turning our partners' concepts into reality Founded in 2016, the company has expanded into an international team with offices in Cyprus and Malta.

Constantly pushing the boundaries of the industry. As we continue to expand our operations, we're seeking a talented and motivated Account Manager to join our team and manage relationships with our esteemed partners.

Requirements

  • Proven experience as an Account Manager or similar role, preferably in the online gaming or technology industry.
  • Strong understanding of the online gaming industry and platform technologies.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and provide actionable insights.
  • Proactive problem-solving skills and a customer-focused mindset.
  • Bachelor's degree in Business, Marketing, or a related field.

Duties and Responsibilities

Relationship Management:

  • Cultivate and maintain strong relationships with platform partners to ensure customer satisfaction and loyalty.
  • Act as the main point of contact for assigned partners, addressing their needs and concerns in a timely and professional manner.

Account Growth:

  • Identify opportunities for account growth and upsell additional products or services to partners.
  • Collaborate with internal teams to develop and implement strategies that maximize revenue and optimize partner performance.

Communication and Collaboration:

  • Communicate regularly with partners to provide updates on new features, promotions, and other relevant information.
  • Collaborate with cross-functional teams, including Sales, Marketing, and Technical Support, to ensure seamless partner integration and satisfaction.

Data Analysis:

  • Analyze partner performance data to identify trends, areas for improvement, and growth opportunities.
  • Provide insights and recommendations to partners based on data analysis and industry knowledge.

Issue Resolution:

  • Address and resolve any issues or concerns raised by partners, ensuring a positive and professional resolution.
  • Work closely with internal teams to escalate and resolve technical or operational issues affecting partners.

We offer excellent benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and career advancement.
  • Dynamic and collaborative work environment.

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