Desktop Support Engineer
3 weeks ago
We are looking for a Desktop Support Engineer to join our team in Limassol office.
is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.
Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.
Responsibilities:
Prepare workplaces for new users (Apple laptops, standard PC).Perform installation and configuration procedures.Provide user support (daily issues) in office and remotely.Train new people to work with our IT systems.Handle warranty repair.Replace and maintain office hardware.Install and configure network equipment, commission new facilities.Manage documentation (warranty, accounting, inventory).Prepare manuals for setting up and using the software.Participate in system recovery after crashes and malfunction of hardware.Perform other activities for the maintenance and development of infrastructure.We expect:At least 1-year experience in a similar position.Knowledge of computer components, peripherals, network equipment.Knowledge of principles and methods of networking.Basic knowledge of macOS, Windows 11, 10.Experience in developing internal documentation.Excellent interpersonal and communication skills.Would be a plus:Excellent writing and editing skills in English, Greek.Experience in Windows Server and Linux administration.Experience in networking (routing, WiFi management).Experience in MDM Solutions.We offer:Challenging tasks and opportunity for professional development.Competitive salary and medical insurance.Daily lunches in the office.-
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