Information Technology Help Desk
3 weeks ago
Company Description
With a history spanning almost a century, PAPAELLINAS Group is a market leader in the distribution and promotion of pharmaceuticals, pharmacy products, cosmetics, and consumer goods in Cyprus. The Group operates retail stores like Beauty Line, Holland & Barrett, and Yves Rocher while focusing on quality, reliability, and sustainable development. Certified with Investors in People Platinum and Great Place to Work awards, the Group is committed to social well-being, economic progress, and environmental protection.
Role Description
This is a full-time on-site role for an Information Technology Help Desk position at Papaellinas Group in Nicosia. The Help Desk role involves day-to-day tasks such as troubleshooting IT issues, providing customer service, and supporting IT infrastructure.
Qualifications
- Troubleshooting skills
- Information Technology and Network Security knowledge
- Customer Service expertise
- Strong problem-solving and analytical abilities
- Excellent communication skills
- Relevant certifications (e.g., CompTIA, Cisco, Microsoft)
- Previous experience in IT support or help desk roles
- Bachelor's degree in Computer Science, Information Technology, or related field
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