Digital Customer Engagement Partner

3 weeks ago


Nicosia, Nicosia, Cyprus MSD Full time

Job Description

Position Overview:

Our marketing team is growing Do you, or someone you know, want to join us as our new Digital Customer Engagement Partner in our Commercial Team?

We are looking for innovative people who are ready to make a real difference. If you are looking for your next career opportunity, apply today.

The Digital Customer Engagement Partner will be accountable for supporting the brand teams on digital campaign management, efficient utilization of enterprise digital marketing channels & content creation strategies. They will closely partner with local and regional stakeholders in cross-functional teams to drive digital projects and build up digital platforms that add value to the franchises.

Main Activities:

  • Own the end-to end digital campaigns, driving set-up and implementation of the campaigns, including email marketing, websites, sales tools (e-detailing, web-calling, Rep email etc), Social Media, Virtual Events and other channels.
  • Drive channel performance and "Digital Reach" by defining measurable KPIs and tracking the progress/success of the digital marketing activities in partnership with Business Analytics and Marketing.
  • Seek out and bring into business digital best practices and new technologies from inside and outside the company and pharma industry.
  • Manage digital & creative agencies working on digital projects to ensure that they deliver on time, on budget to agreed quality in a complaint manner.
  • Propose and integrate Omni-Channel Marketing activities within the Brand plan.
  • Be actively involved in cross-functional projects.
  • Secure compliance with highest standards of ethics and integrity.
  • Work closely with marketing & sales, medical and other functions.

Key Capabilities for the role include:

  • Bachelor's degree or equivalent
  • Master's degree preferred
  • 1-2 years of experience in digital marketing campaigns (web, email, social media, SEM). Preferably in Pharmaceutical / Commercial markets
  • Excellent command of spoken and written English
  • Familiarity with HTML / CSS
  • Advanced MS Office skills (mainly Excel and PowerPoint)
  • Innovative & strategic thinking
  • Ability to solve complex problems and handle multi-task projects
  • Self-motivated and with strong willingness to advance within a dynamic organization.
  • Strong communication and presentation skills

We offer:

  • Multinational environment in a leading pharma company with an inclusive work culture
  • Multiple opportunities to develop your career & advance your skills
  • Competitive compensation & benefits scheme

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/19/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:10/19/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R315311


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