IT Infrastructure Specialist
1 month ago
We are seeking a highly skilled and motivated IT professional to join our dynamic team at Emerald Zebra. As a Mid/Senior IT Specialist, you will play a crucial role in supporting our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Employee Support: Provide expert technical support to employees, addressing issues related to hardware, software, and network connectivity.
- Workstation Setups: Configure and deploy workstations for new and existing employees, ensuring they have the necessary software and access.
- Email Management: Oversee employee email accounts using Microsoft 365 Admin, ensuring proper setup, security, and functionality.
- cPanel Hosting: Manage email services through cPanel hosting servers, including configuration and troubleshooting of email accounts.
- System Optimization: Monitor system performance, identify bottlenecks, and implement solutions to improve efficiency.
- Security Management: Ensure the integrity and security of data and IT systems, implementing security measures and conducting regular audits.
- Ordering and Stock Control: Manage the ordering and stock control of IT equipment to ensure adequate supplies for all departments.
- Project Involvement: Participate in IT projects and initiatives, collaborating with other departments to align technology solutions with business needs.
- Documentation: Create and maintain documentation for systems, processes, and technical issues to improve knowledge sharing within the team.
- Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience: 3-5 years of experience in IT support, systems administration, or network administration.
- Proficiency in Windows and Linux server environments.
- Experience with Microsoft 365 Admin for managing employee email accounts.
- Familiarity with cPanel hosting servers for email management.
- Experience with network configurations and protocols (TCP/IP, DNS, DHCP).
- Knowledge of virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cloud services (e.g., AWS, Azure) is a plus.
- Strong understanding of cybersecurity best practices.
Excellent problem-solving skills, effective communication, and ability to work independently and as part of a team.
Please submit your CV to sam.macaron@emeraldzebra.cy for consideration.
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