Network Infrastructure Specialist

4 weeks ago

Limassol, Limassol, Cyprus Emerald Zebra Full time
Job Title: Network Infrastructure Specialist

We are seeking a highly skilled Network Infrastructure Specialist to join our team at Emerald Zebra in Cyprus. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining large-scale network environments using Cisco technologies.

Key Responsibilities:

  • Collaborate with teams to assess business needs and develop technical solutions that align with strategic goals.
  • Architect robust network infrastructures and design and integrate voice, video, and content-sharing solutions.
  • Develop and enforce network security policies to protect data.
  • Produce and maintain detailed technical documentation to assist in troubleshooting and handover process.
  • Plan, execute, and finalize the installation and configuration of network, security, and collaboration hardware and software.
  • Monitor infrastructure to proactively resolve issues, continuously evaluating network capacity, adjusting design and configurations, applying updates and patches, and recommending improvements to enhance performance, security, reliability, and functionality.
  • Conduct network security audits and vulnerability assessments.
  • Quickly diagnose and resolve issues to minimize downtime and service disruption, acting as 2nd/3rd level operational support for complex network, security, and collaboration infrastructure problems.
  • Ensure service levels for availability, security, and scalability are met.
  • Stay current with industry trends, respond to RFPs/RFIs, conduct technical workshops and training sessions, and deliver presentations and demonstrations.
  • Support post-sale technical activities.
  • Act as Information Security Officer, ensuring compliance with laws, regulations, and standards.
  • Prepare reports on network status, security risks, and ongoing performance to inform management and guide decision-making.

Qualifications and Experience:

  • University/college degree in Computer Science, Engineering, or relevant subject.
  • Active Cisco Professional (CCNP) or Expert (CCIE) Certification.
  • Deep understanding of networking protocols (e.g., TCP/IP, OTV, VPC, VDC, STP, BGP, OSPF, Multicast, QoS).
  • 3-5 years hands-on experience with design, implementation, management, and maintenance of large-scale complex network environments using Cisco technologies.
  • Experience in network troubleshooting with proven ability to diagnose and resolve issues under pressure, specifically on Cisco platforms (Catalyst and Nexus switches, ISR and ASR routers).
  • Proven track record in designing, configuring, and troubleshooting security infrastructure using Cisco technologies (ASA and Firepower firewalls, Identity Services Engine (ISE), DUO, Umbrella, etc.).
  • Experience in implementing and supporting Cisco Unified Communications and Collaboration solutions (CUCM, Unity, CUBE, Expressway, IM&P, Jabber, Webex, etc.).
  • Good knowledge of Cisco wireless (access points, controllers, management software) and Cisco Meraki technologies (security, switching, and wireless).
  • Familiarity with configuring, managing, and troubleshooting application delivery (incl. WAF), load balancing, and security, ideally using Kemp solutions.
  • Proficiency in using network management and monitoring tools such as Zabbix, Grafana, Netbox, IPAM, Graylog, Oxidized, etc., and writing network automation/configuration scripts.

Advantageous but not required:

  • Experience with other vendors' solutions (Palo Alto, Checkpoint, Juniper, Fortinet).
  • Experience with other collaboration and IP telephony platforms such as Microsoft Teams, Asterisk/FreePBX, Avaya, 3CX.

Personal Characteristics:

  • Strong English communication skills, both verbal and written.
  • Willingness to travel, mainly within Cyprus and occasionally abroad.
  • Excellent organizational, time-management, and multitasking abilities.
  • Ability to manage multiple projects under pressure while maintaining quality.
  • Professional demeanor with diligence, initiative, and reliability.
  • Proactive with strong analytical and problem-solving skills.
  • Adaptable and quick to learn.

Info/Benefits:

  • Salary range, depending on experience and qualifications: 30K to 42K Gross/Year.
  • Annual bonus, based on personal and corporate targets.
  • Working hours: Monday to Friday 9am to 6pm, Afternoon off on every second Friday.
  • Collaborative and supportive work environment.

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