
Store Operations Manager
7 days ago
We are seeking an experienced Department Manager to lead our team and drive business growth. As a key member of our store team, you will be responsible for managing day-to-day operations, ensuring excellent customer service, and driving sales.
Key Responsibilities:- Lead the team to achieve outstanding customer experience through operational excellence and visual merchandising standards.
- Analyse sales performance, identify opportunities, and create plans to optimize results, profits, and stock levels.
- Recruit, onboard, and develop the team, fostering a culture of growth, innovation, and inclusivity.
- Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
- Represent the brand positively during all customer interactions.
- Experience in retail management and operations.
- Expertise in sales planning, analysis, and follow-up using customer-centric tools and reporting.
- Strong leadership skills, inspiring, coaching, and developing teams while exemplifying company values and culture.
- 25% staff discount on H&M Group brands.
- H&M Incentive Program – HIP.
- Performance bonus.
- 13th salary.
- Long service reward.
- Bonuses based on sales goals.
- Ongoing training and upskilling.
- Career Opportunities for growth within the company.
We are a global fashion retailer committed to making fashion accessible and sustainable for all. Our stores are at the heart of our business, where customers experience our brand firsthand. We offer a dynamic work environment, attractive benefits, and opportunities for growth.
What We Offer:A full-time and permanent position based in Cyprus, Nicosia. Apply by sending in your CV as soon as possible. Due to data policies, we only accept applications through our career page.
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