Back Office Director

Emerald Zebra Recruitment is a leading agency providing financial services to clients globally since 2013. We are seeking a highly experienced Head of Back Office to oversee our companys back-office operations, ensuring efficient, compliant, and accurate handling of all post-trade processes, customer accounts, and regulatory reporting.

We offer a competitive salary package with a guaranteed 13th salary payment annually, along with comprehensive medical insurance coverage. Our employees also benefit from regular training and development opportunities, as well as a supportive and collaborative work environment that fosters career advancement.

As the Head of Back Office, you will be responsible for overseeing daily Back Office operations, including client account management, payment processing, and reconciliation. You will supervise and guide internal and outsourced teams in account opening, transaction processing, and customer support, ensuring adherence to quality standards.

• Develop and implement operational protocols to ensure compliance with KYC, AML, and regulatory procedures, while optimizing workflows.
• Continuously monitor departmental activities, improving efficiency and resolving client issues with other departments as needed.
• Manage the client onboarding process, ensuring accurate and up-to-date records.

To succeed in this role, you will need:

• A University degree in Finance, Economics, or any other relevant field.
• At least 3 years of experience in a Back Office department of a CySEC regulated investment firm.
• Excellent communication skills.
• Attention to detail and target-oriented approach.
• Strong understanding of KYC and AML requirements.
• Fluency in English, both written and spoken.

This role is based in Nicosia, where you will have the opportunity to work with a dynamic team committed to excellence in financial services.