RETENTION AGENTS

1 week ago

Limassol, Cyprus The Talent Hunter Full time

Retention Agent- LATAM market (Spanish Speaker)

Our Client is a globally recognized forex and CFD broker committed to delivering a world-class trading experience. With a strong client base in Latin America, we are expanding our team to better serve and retain our valued clients in the region. Were looking for a Retention Manager fluent in Spanish who understands the LATAM market and is passionate about customer engagement and long-term client success.

Responsibilities

  • Respond to Customers Requests
  • Assist and support existing customers while following the Companys rules and internal policies and procedures
  • Establish positive business and customer relationships
  • Ensure Customer Satisfaction
  • Follow all the Companys guidelines in terms of compliance regulations

Requirements

  • Previous experience in Forex industry as a retention agent
  • Native of fluent Spanish Speaker; strong verbal and written communication skills in English.
  • Deep understanding of the LATAM regions financial markets, cultural preferences, and trading behavior.
  • Experience using CRM platforms
  • Strong interpersonal and persuasion skills with a customer-first mindset.
  • Highly motivated - Dynamic and determined personality
  • Excellent communication skills

Remuneration & Benefits

  • We offer a competitive base salary and performance-based bonuses.
  • Full-time contract (Monday to Friday).
  • Growth opportunities within a leading global forex company.
  • Integration into a dynamic and incentive working environment.
  • Gym subscription class booked for the Companys employees.
  • Daily homecooked lunch.

  • CONVERSION & RETENTION AGENTS

    1 week ago

    Limassol, Cyprus The Talent Hunter Full time

    Job Title: Conversion and Retention AgentsLocation: Limassol, CyprusPositions Available: Dutch Conversion Agents (NL Desk) 10:00 - 19:00English Retention Agents (AU Desk) 05:00 - 14:00English Retention Agents (AU Desk) 04:00 - 13:00English Conversion Agent (CA Desk) 18:00 - 3:00  Job Description:We are seeking motivated Conversion and Retention Agents to...

  • CONVERSION & RETENTION AGENTS

    16 hours ago

    Limassol, Cyprus The Talent Hunter Full time

    Position: Conversion & Retention Agent (French - English Desk)Priority for Conversion Agents Australia 6:00-15:00 French 10:00-19:00 Are you fluent in French and/or English and passionate about customer service? We are seeking experienced Conversion & Retention Agents to join our team in Cyprus. In this role, you will be responsible for communicating with...

  • CONVERSION & RETENTION AGENTS

    1 week ago

    Limassol, Cyprus The Talent Hunter Full time

    Job Title: Conversion and Retention AgentsLocation: Limassol, Cyprus Job Description:We are seeking motivated Conversion and Retention Agents to join our client's team in Limassol. The ideal candidates will be responsible for converting leads into clients or retaining existing clients through effective communication and excellent customer service.    Key...

  • Retention Agent

    1 week ago

    Limassol, Cyprus The lemon Consulting Full time

    Position: Retention Agent Location: Limassol, Cyprus Work model: on site Employment type: Full-time Remuneration: base salary. DUTIES AND RESPONSIBILITIES: Manage and develop a portfolio of clients assigned at the initial stage of engagement.Build and maintain strong, long-term client relationships by offering personalized support and...

  • Sales Retention Agent

    1 week ago

    Limassol, Cyprus TOPTALENT Full time

    Position: Sales Retention Agent (German) Location: Limassol, Cyprus Employment type: Full-time Remuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES: Promote the company's products and servicesDevelop and maintain relationships with prospective and existing clientsConvert high quality leads into long-lasting customersIncrease chances of...

  • Sales Retention Agent

    1 week ago

    Limassol, Cyprus TOPTALENT Full time

    Position: Sales Retention Agent (Portuguese) Location: Limassol, Cyprus Employment type: Full-time Remuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES: Promote the company's products and servicesDevelop and maintain relationships with prospective and existing clientsConvert high quality leads into long-lasting customersIncrease chances of...

  • FX Sales Retention Agent with Spanish

    1 week ago

    Limassol, Cyprus TOPTALENT Full time

    Position: FX Sales Retention Agent with Spanish Location: Limassol, Cyprus Employment type: Full-time Remuneration: Base salary + Commission. DUTIES AND RESPONSIBILITIES: Promote the company's products and servicesDevelop and maintain relationships with prospective and existing clientsConvert high quality leads into long-lasting customersIncrease chances of...

  • Conversion Agent

    16 hours ago

    Limassol, Cyprus The lemon Consulting Full time

    Position: Conversion Agent Location: Limassol, Cyprus Work model: on site Employment type: Full-time Remuneration: base salary. DUTIES AND RESPONSIBILITIES: Proactively contact warm leads to convert initial interest or registrations into first-time transactions or sales.Guide prospective clients through the onboarding process, providing clear...

  • Customer Service Representative

    5 days ago

    Limassol, Limassol, Cyprus beBeeCustomerService Full time

    Customer Service RepresentativeThis is a customer-focused role where you will communicate with French-English speaking customers to improve conversion rates and enhance customer retention.We are seeking an experienced Customer Service Representative to join our team in Cyprus. In this role, you will be responsible for conducting outbound calls to convert...

  • FX Trainee Conversion Agent

    1 week ago

    Limassol, Cyprus TOPTALENT Full time

    Position: FX Trainee Conversion Agent (Cysec regulated brand) Location: Limassol, Cyprus Work model: on site Employment type: Full-time Remuneration: base salary. DUTIES AND RESPONSIBILITIES: Proactively contact warm leads to convert initial interest or registrations into first-time transactions or sales.Guide prospective clients through the onboarding...