IT Applications Engineer

Sumsub
is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub
has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave and Frost Radar.

Join our innovative IT team as an
IT Applications Support Engineer
, where you'll drive seamless technical integrations, automate critical processes, and ensure reliable system performance. This role offers the opportunity to work with cutting-edge technologies and make a tangible impact on our back-office IT ecosystem.

Key Responsibilities:

• Develop and Maintain Integrations: Design, implement, and support technical integrations between core IT systems, including LDAP, Google Workspace, Google Cloud, Slack, MS Azure, Windows Active Directory, and Identity Management (IDM) systems.
• Ensure Robust Monitoring: Configure monitoring solutions to proactively detect integration failures, ensuring alerts are triggered before user reports, using tools like Prometheus, Grafana, or Datadog.
• Drive CI/CD Excellence: Develop and update integrations using CI/CD pipelines (e.g., GitLab CI/CD, Azure DevOps) to ensure rapid, reliable deployment of changes.
• Collaborate with Key Stakeholders: Work closely with the IT Application Manager to implement SSO and automation for onboarding/offboarding processes, and partner with the Access Manager to automate access role provisioning, revocation, and changes.
• Document Solutions: Create clear, maintainable documentation using tools like Confluence, enabling the IT team to understand, support, and make minor updates to integrations.
• Uphold Coding Standards: Write clean, efficient, and well-documented code, adhering to version control best practices using Git.

Key Skills and Qualifications:

• System Integration Expertise: Proven experience integrating applications with core IT systems such as LDAP, Google Workspace, Google Cloud, Slack, MS Azure, and Windows Active Directory.
• Single Sign-On (SSO): Proficiency in configuring SSO using protocols like SAML, OAuth, or OpenID Connect, with platforms such as Okta or Azure AD.
• API Integration: Strong ability to work with RESTful APIs and webhooks for seamless application integration.
• n8n Proficiency: Hands-on experience with n8n for workflow automation and integration.
• Programming and Scripting: Advanced skills in Python, PowerShell, or Bash for automating onboarding/offboarding, license management, and permissions provisioning.
• CI/CD Pipelines: Expertise in CI/CD tools like GitLab CI/CD or Azure DevOps for developing and deploying integrations.
• Monitoring and Alerting: Experience with monitoring tools like Prometheus, Grafana, or Datadog to set up proactive alerts for integration issues.
• Version Control: Proficiency with Git for managing code repositories and adhering to coding best practices.
• Documentation Skills: Ability to create clear, maintainable technical documentation using tools like Confluence.
• Cloud Platforms: Knowledge of cloud environments like Google Cloud or MS Azure for application integration and deployment.

*Important Notes:*

• Coding-Focused Role: Candidates must demonstrate strong coding skills. Low-code platforms like Zapier or similar solutions are not used in this role.
• Technical Excellence: We prioritize candidates who are passionate about writing high-quality, maintainable code and following best practices.

Why join us?

• Challenging Technical Work: Build and maintain complex integrations that power our IT ecosystem, using modern tools and technologies.
• Collaborative Environment: Work alongside talented IT professionals, including Application and Access Managers, to deliver impactful solutions.
• Career Growth: Expand your expertise in system integration, automation, and cloud technologies while contributing to a forward-thinking organization.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.