Payments Support specialist
16 hours ago
At Finyard, we're a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. We're all about bringing revolutionary software services to people all around the world, and have been since 2018.
Our mission is to innovate by launching modern software solutions in the FinTech space, giving users around the world simpler and quicker ways to transact and manage their investments. We are committed to ensuring every product we release is in service of our users, so that as we grow, so do they.
How you are going to make an impact
Processing client requests related to payments (deposits, withdrawals, payment status) escalated by the first line of support
Checking the status of transactions in the administrative panels and interacting with payment providers (using a template)
Initiating manual crediting or rejection of a transaction according to the regulations
Request and check POP (Proof of Payment) if necessary
Recording actions in internal systems
Timely transfer of non-standard cases to senior colleagues from Payments Preparation of a shift report describing processed requests and identified problems
Monitoring the status of payment channels, recording failures
Discover your Fit
Basic understanding of payment systems (deposits/withdrawals, bank transfers, e-wallets)
Attention to detail, responsibility
Confident PC user, experience with CRM, admin panels and Google Sheets English — from Intermediate level (for reading system messages and correspondence)
Ability to work night shifts or on a shift schedule
-
Payment Specialist
16 hours ago
Limassol, Limassol, Cyprus CoreStar Full time €40,000 - €60,000 per yearCoreStar is a dynamic technology company supporting partners in the fintech and iGaming industries with scalable, high-performance solutions.Our expert teams bring a startup-driven mindset, focusing on innovation, collaboration, and efficiency in every project.At CoreStar, you'll have the opportunity to grow your skills, tackle exciting challenges, and...
-
Technical Support Specialist – Payments Platform
16 hours ago
Limassol, Limassol, Cyprus PGWay Full time €30,000 - €50,000 per yearPGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments...
-
Technical Payments Specialist
3 days ago
Limassol Municipality, Limassol, Cyprus paytech Full time €60,000 - €80,000 per yearDepartment:Merchant Services & PaymentsLocation:On-site (Cyprus)Reports to:Head of Merchant Services & PaymentsAbout the RoleWe are looking for a Technical Payments Specialista highly skilled technical specialist who will act as the bridge between merchants, gateways, and internal systems.The role involves hands-on integration work, terminal setup, payout...
-
Payment Monitoring Specialist
16 hours ago
Limassol, Limassol, Cyprus FxPro Full time €45,000 - €55,000 per yearJoin FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. AtFxPro, we see each team member as an integral part of our success story.As...
-
Limassol, Limassol, Cyprus PGWay Full time €35,000 - €60,000 per yearAs a part of our continuous growth we are looking for a Senior Technical Support Specialist, serving as the escalation point and deep investigator for the most complex platform issues. You will apply expert technical knowledge to perform root cause analysis, debug system integrations, and act as the critical bridge to Engineering.This role operates on a 24/7...
-
Customer Support Specialist
3 days ago
Limassol Municipality, Limassol, Cyprus BridgerPay Full time €35,000 - €45,000 per yearBridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue, without writing a single line of code. Operating across 4 continents and supporting 30+...
-
PSP Technical Support Specialist
1 week ago
Limassol, Limassol, Cyprus Talentera Full time €40,000 - €60,000 per yearOn behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire a Technical Success Specialist, in their office in Limassol, Cyprus.About the Role:As a Technical Support Specialist, you will act as a trusted partner for our clients,...
-
PSP Integration Specialist/ Payments Executive
2 weeks ago
Limassol, Limassol, Cyprus TradeBrix Full time €40,000 - €80,000 per yearWe're a growing company in the financial services sector, operating several proprietary trading firms and CFD brokerages, as well as managing our own CRM system, TradeBrix, used both internally and by external partners. As we expand our operations, we're looking for a PSP Integration Specialist to strengthen our payments function and support our continued...
-
Merchant Support Specialist
16 hours ago
Limassol, Limassol, Cyprus Unlimit Full time €40,000 - €60,000 per yearAbout Unlimit Unlimit is the global fintech powerhouse behind the world's largest proprietary payments infrastructure. Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified...
-
Technical Support Specialist
4 days ago
Limassol Municipality, Limassol, Cyprus paytech Full time €25,000 - €40,000 per yearpaytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in theindustry. We're currently seeking an experienced and proactive Level 2 Technical SupportSpecialist to join our growing team in Limassol, Cyprus.As a Level 2 Tech Support Specialist, you will handle advanced technical issues escalated fromLevel 1 Support, perform...