Technical PSP Integration Specialist

Company Description:

We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description:

Our Project Management Team is growing, and we are seeking to recruit a Technical PSP Integration Specialist to join our team. As a Technical PSP Integration Specialist you will be responsible for day-to-day management of PSP integrations, liaising between cross-functional teams such as product team, developers, and operations, ensuring project goals are met.

Responsibilities include:

• Thoroughly review the technical API Guides provided by the payment service provider for the new method. Understand the endpoints, request/response formats, authentication mechanisms, and any specific requirements.
• Organize meetings and/or training sessions with Product Owners to walk them through the API Guide and explain key concepts, such as deposit/withdrawal journeys, authentication, endpoints, payload structures, and error handling.
• Gather information to access sandbox and/or testing environments where the relevant team can experiment with the API and familiarize themselves with its functionality.
• Highlight any potential pitfalls, security considerations, or compliance requirements that the teams need to be aware of during the integration process.
• Provide the team with sample code snippets, tutorials, or reference implementations that demonstrate how to interact with the API and perform common tasks, such as initiating transactions, handling callbacks, and managing payment flows.
• Offer ongoing support and assistance to the teams as they work on integrating the new payment method. Address any questions, challenges, or technical issues they encounter promptly.
• Test and troubleshoot integrations to ensure their proper functioning. Work with internal teams and external partners to address and mitigate any issues promptly.
• Monitor payment metrics and performance indicators to identify areas for improvement and optimization.
• Work closely with the PSPs and suggest platform/Gateway improvements for a better performance and customer experience.
• Keep the internal documentation repository up-to-date with relevant information about the new payment method, including integration guidelines, troubleshooting tips, and configuration details.
• Stay up-to-date with emerging trends and technologies in software integration.
• Be available and conduct online and in person meetings with PSPs.

What we are looking for:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Possess a deep understanding of payment technologies, including but not limited to credit card processing, digital wallets, ACH transfers, and cryptocurrency payments.
• Analytical Skills: Ability to analyze data and make sound decisions
• Program Management: Experience with managing large programs and multiple projects
• Communication: Strong oral and written communication skills, with the ability to communicate effectively with cross-functional teams and customers
• Integration: Ability to integrate different development environments
• Proficient with Microsoft Office Suite or related software

What's in it for YOU?

• Excellent work environment
• Attractive salary package
• Annual incentive Bonus
• Monetary vouchers on Birthdays and other special occasions
• Fully equipped kitchen and in-house entertaining space
• Options to enrol in Company's medical insurance plan
• Possibilities to enrol in Company's pension plan
• Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.
• Casual Dress Code
• A chance to advance professionally inside one of the world's largest iGaming organisations.

What it's like to work at SkillOnNet

SkillOnNet believes that people come first, and our "family-oriented" global culture is what drives us. We care about our employees and make certain that they have access to the most relevant and helpful tools, benefits.