Finnish VIP Account Manager
1 week ago
We are looking for an
VIP Account Manager with Finnish
Language who will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
- Proficiency in English and Finnish both written and spoken
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Attention to details
- Previous experience will be considered as an advantage
Duties and Responsibilities:
- Being able to search and find for solutions of customers' issues
- Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
- Monitor customers' performance & behaviour in order to evaluate bonus crediting
- Ensure that products' compliance is being followed according to relevant regulations
- Previous experience as a Sales agent will be considered as an advantage
- Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
We offer excellent benefits:
- Competitive salary and Monthly KPIs bonus
- Snacks in the Office
- 24 days of vacation per year
- Attractive office location and facilities
- Medical insurance
- Breakfasts and lunches in the office (partially paid by the Company)
- Languages classes (partially paid by the Company)
- Social Club of the Company
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