Finnish VIP Account Manager

1 week ago


Limassol, Limassol, Cyprus WeDoSupport Full time €30,000 - €60,000 per year

We are looking for an
VIP Account Manager with Finnish
Language who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Finnish both written and spoken
  • Proactive person with good support / sales skills
  • Strong communication and negotiation skills
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Being able to search and find for solutions of customers' issues
  • Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting
  • Ensure that products' compliance is being followed according to relevant regulations
  • Previous experience as a Sales agent will be considered as an advantage
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

We offer excellent benefits:

  • Competitive salary and Monthly KPIs bonus
  • Snacks in the Office
  • 24 days of vacation per year
  • Attractive office location and facilities
  • Medical insurance
  • Breakfasts and lunches in the office (partially paid by the Company)
  • Languages classes (partially paid by the Company)
  • Social Club of the Company


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