Polish Speaking Sales Agent

3 days ago

Sofia City Bulgaria, Cyprus Sofia Stars Full time €15,000 - €30,000 per year

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you'll be part of a place where ideas light up, and growth isn't just a promise—it's a journey. 


As a Polish Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.

Requirements:

  • An energetic passion for customer service and speaking directly with customers;
  • A comfort in striking up conversations whilst confidently promoting our sites, products and promotions;
  • A drive to reach targets and overachieve on a daily basis;
  • Native Polish and Fluent English;
  • An understanding of the Casino and/or sports betting industry;
  • Target oriented and driven by achieving goals.

Duties and Responsibilities:

  • Making daily outbound calls and follow ups;
  • Assisting new players and current players to ensure they have no blockers to enjoying our products;
  • Promoting our site, products, campaigns and overall entertainment offering;
  • Working with your team leader to ensure all targets are understood;
  • Work with other departments such as Payments, Risk, VIP and Customer Support.

We offer excellent benefits:

  • Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
  • Working with a brand new MacBook;
  • Competitive salary;
  • Working in a dynamic international company;
  • Birthday celebration present;
  • Possibility for career and professional growth within the company;
  • Sportscard (Multisport);
  • Team-building events and activities;
  • Sunny, spacious office;
  • Wedding and newborn gifts;
  • Up to 25 vacation days, starting from 20;
  • Breakfast x3 times a week, Friday team lunch, food vouchers, fruits, and snacks in the office.

Ready to shine? Let's make it real.

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