Information Technology Support Engineer

3 days ago

Limassol, Limassol, Cyprus RedCore Full time

RedCore
is an international business group that creates technological solutions for digital markets.

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore's strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

Requirements:


• Experience in a similar position for 2 years;


• Experience with MDM solutions;


• Understanding of network technologies (TCP/IP, DHCP, DNS,VPN);


• Experience with OS (MacOS, Windows at administrator level, Linux at basic level);


• Basic experience with Google Workspace or Microsoft365;


• Experience with ticket system and wiki;


• Experience with deployment tools;


• Installation, configuration, and troubleshooting software;


• Experience with modular repair;


• Experience with inventory systems;


• English B1.

Responsibilities:


• Setup and support of the office corporate network;


• Maintenance of office computers and office equipment;


• Assets management;


• Providing technical support to the company's employees, including remote ones;


• Manage MDM, credentials, group policies, and access rights.

Benefits:


• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more;


• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;


• Modern corporate equipment based on macOS or Windows, and additional equipment are provided;


• Paid vacations, sick leave, personal events days, days of;


• Corporate health insurance program for your well-being;


• Referral program - enjoy cooperation with your colleagues and get the bonus;


• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;


• Rewards program for mentoring and coaching colleagues;


• Free internal English courses;


• Yoga classes to help you stay active and energized;


• In-house Travel Service;


• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays;


• Corporate events, team buildings.

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