Client Service Associate

2 days ago

Nicosia, Nicosia, Cyprus The Nielsen Company Full time €30,000 - €60,000 per year
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

We are seeking a highly motivated and experienced Client Service Associate to join our team in Cyprus. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met, and maintaining strong client relationships. This role requires a professional with a deep understanding of financial services, excellent communication skills, and a proactive approach to client satisfaction.

Qualifications

Responsibilities:

  • Serve as the primary point of contact for a portfolio of clients, addressing inquiries, resolving issues, and providing comprehensive support.

  • Process client requests efficiently, accurately and within the reasonable time frame depending on the query complexity.

  • Collaborate with internal teams (e.g., sales, operations, data entry etc) to ensure seamless client service delivery.

  • Proactively identify opportunities to enhance the client experience and suggest improvements to processes.

  • Educate clients on NLSN products and services (being a subject matter expert)

  • Coordinate and cooperate with other NLSN teams to deliver projects and solutions for client requests and queries.

  • Assist in preparing client presentations, reports, and other communication materials.

  • Adhere to all company policies, procedures, and regulatory requirements.

  • Supporting the CYP/GRE market. 

Qualifications:

  • Bachelor's degree in Economics, Business Administration, or a related field.

  • Minimum of 3-5 years of experience in a client service role, preferably within the media  or tech industry.

  • Proven track record of building and maintaining strong client relationships.

  • Excellent verbal and written communication skills in English (and Greek as native language).

  • Basic/Intermediate technical skills (required for understanding Nielsen products)

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Exceptional organizational skills and attention to detail.

  • Ability to prioritize tasks and manage time effectively.

  • Customer-focused with a strong commitment to delivering high-quality service.

Additional Information

#LI-MP1

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a  domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an  address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

  • Client Service Associate

    2 days ago

    Nicosia, Nicosia, Cyprus Nielsen Full time €30,000 - €60,000 per year

    *Company Description*At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...

  • Client Liaison Associate Analyst

    7 days ago

    Nicosia, Nicosia, Cyprus Albourne Full time €30,000 - €60,000 per year

    Who We AreAlbourne is a global financial services company. Our objective is to advise our clients to be the best investors they can be. The company's main areas of focus are fund research, portfolio and risk advice, FinTech and implementation.  The Nicosia office opened in 1998, we currently have over 320 dynamic employees – and are looking to have more...

  • Tax Associate

    7 days ago

    Nicosia, Nicosia, Cyprus PERHA Group LN Full time €35,000 - €45,000 per year

    PERHA Group is a premium HR Consulting agency providing consulting services embracing all aspects of the employee life cycle and it was founded with the purpose of being a business partner to companies with high ambitions for employee engagement and results. On behalf of a professional services firm based in Nicosia, we are seeking a motivated and...

  • AML Compliance Associate Consultant

    2 days ago

    Nicosia, Nicosia, Cyprus StepRole Full time €25,000 - €40,000 per year

    On behalf of our client,K. Treppides & Co Ltdseeking to hire aAML Compliance Associate Consultantbased in Nicosia, Cyprus.Follow the below link to applyK. Treppides & Co Ltd, is seeking a highly motivated and experienced AML Compliance Associate Consultant to join our dynamic AML Compliance Department in Nicosia.This is an exciting opportunity for...

  • Transfer Pricing Associate

    7 days ago

    Nicosia, Nicosia, Cyprus PERHA Group LN Full time €30,000 - €60,000 per year

    PERHA Group is a premium HR Consulting agency providing consulting services embracing all aspects of the employee life cycle and it was founded with the purpose of being a business partner to companies with high ambitions for employee engagement and results. On behalf of our client, we seek a Transfer Pricing Associate to support TP compliance, research, and...

  • Associate Producer

    2 days ago

    Nicosia, Nicosia, Cyprus Aylo Careers Full time €40,000 - €60,000 per year

    Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...

  • Compliance and AML Associate, Nicosia

    7 days ago

    Nicosia, Nicosia, Cyprus Emerald Zebra Full time €25,000 per year

    Is building a strong career in Compliance and AML your ultimate goal?  Do you want to work alongside some of the best professionals in the field?  Join our client, a dynamic and internationally active Cyprus Investment Firm based in Nicosia, Cyprus, as a Compliance and AML Associate. We, at Emerald Zebra Recruitment, are ready to discuss this amazing...

  • Senior Associate

    7 days ago

    Nicosia, Nicosia, Cyprus Tradu Full time €30,000 - €60,000 per year

    The Senior Associate (Regulatory Compliance) role falls under the advisory function of the Stratos Group Compliance Department and requires a deep understanding of financial regulations as they apply to both the Firm and the broader Group. The role involves supporting the Firm's compliance program by strengthening its framework, guiding monitoring...

  • Lawyer

    2 days ago

    Nicosia, Nicosia, Cyprus Eliades & Kyriacou LLC Full time €40,000 - €60,000 per year

    Company DescriptionEliades & Kyriacou LLC, founded in 1980 and incorporated as a Lawyers' Limited Liability Company in 2008, is regulated by the Cyprus Law Council and the Cyprus Bar Association. The Firm offers a comprehensive range of legal services in Cyprus and internationally. Operating from its central Nicosia office, located near key legal and...

  • Partner & Retail Support Associate

    2 days ago

    Nicosia, Nicosia, Cyprus Delivery Hero Full time €25,000 - €35,000 per year

    Company Description Foody is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the...