Salesforce Administrator

At Intergo Telecom Ltd, we build the future of connectivity.

Our mission is to create next-generation telecom solutions that empower people, businesses, and entire industries to communicate better, faster, and more securely. From innovative telecom infrastructure to cutting-edge cloud and AI technologies, our work helps drive the digital transformation happening all around us. 

We are a fast-growing, multicultural team that values flexibility, curiosity, and meaningful impact. If you thrive in a collaborative environment and love exploring the edges of what's possible, you'll feel right at home. 

We'd love to have you join us.

Here's what you'll be doing 

As our Salesforce Administrator you'll play a critical role in ensuring our internal teams operate efficiently through a well-optimized CRM system. You'll support and improve our Salesforce environment, helping drive productivity and data accuracy across departments. From handling day-to-day user requests to supporting strategic automation and system enhancements, your work will directly impact how Intergo Telecom scales and serves its customers.

You'll get to:

• Drive the implementation and customization of Salesforce features and ensure their adoption
• Collaborate with cross-functional teams to gather requirements and develop solutions within Salesforce to support workflows, approval processes, and automations
• Set up and manage integrations (e.g., with Jira, Freshdesk, SMS/Voice platform)
• Monitor and maintain data integrity within the Salesforce platform
• Create and maintain documentation for Salesforce processes and procedures
• Stay current with Salesforce updates and best practices to ensure optimal performance of the platform
• Conduct training sessions and workshops for end-users to maximize Salesforce utilization
• Provide technical support and troubleshooting for Salesforce users across the organization
• Manage user accounts, profiles, and permissions within Salesforce

Requirements

You need these qualifications

• Proven experience (2+ years) in a Salesforce Support/Admin role
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• Strong technical troubleshooting skills and the ability to resolve issues effectively
• Familiarity with Salesforce configuration, customization, and administration
• Excellent communication and interpersonal skills
• Ability to train and support users with varying levels of technical expertise
• Strong attention to detail, with a focus on documenting processes and sharing knowledge across teams
• Salesforce Administrator Certification is highly preferred
• Knowledge of Apex (reading/debugging) or experience working with developers
• Experience with data loading tools (Data Loader, Data Import Wizard)
• Experience designing and maintaining Salesforce Flows (Record-Triggered, Scheduled, Screen Flows), with an emphasis on building clean, modular, and scalable automations
• Fluency in English, both spoken and written, is required

Benefits

• Competitive salary and performance-based bonuses
• Paid annual leave days & paid sick leave days
• Flexible working hours and a supportive work-life balance culture
• Paid access to GPT-5 and premium AI tools (including coding assistant, video generation, custom GPTs, and tailored TFN assistant)
• Remote-friendly working setup (fully remote, hybrid or on-site at our offices in Paphos, Cyprus)
• Team events and company outings
• Access to professional development programs and continuous training
• Growing company with the potential to take over responsibility and grow personally

Please send us your CV and a cover letter that tells us why this role is the right next step for you. 

There's one more, very important thing: we are an equal opportunity employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day.