Payments Data Analyst

11 hours ago

Limassol, Limassol, Cyprus PGWay Full time €40,000 - €60,000 per year

PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments through smart routing, real-time monitoring, and tailored strategies, empowering businesses to scale globally while ensuring seamless, secure transactions.

As a Payment Systems Analyst, you will play a pivotal role in optimizing PGWay's payment performance by monitoring transaction flows, identifying anomalies, and collaborating with cross-functional teams to resolve operational challenges. This position requires strong analytical expertise, a data-driven mindset, and exceptional communication skills to ensure smooth payment processing and enhance client satisfaction.

Responsibilities

  • Conduct daily investigations and in-depth analyses of payment systems traffic to detect anomalies, fraud patterns, or system inefficiencies
  • Prepare detailed reports with actionable insights on transaction trends, approval/decline rates, and regional performance metrics
  • Collaborate with 100+ global payment providers to troubleshoot operational errors, resolve issues occurring during the payment, and optimize integration workflows
  • Partner with technical team , product, and engineering teams to address data-driven queries and improve system performance
  • Offer analytical support to various teams, collaborating to address data-driven questions

Requirements

  • 2+ years in payment systems operations, transaction monitoring, or data analysis (preferably in fintech, iGaming, or e-commerce)
  • Proficiency in data analysis tools (Excel, SQL, Google sheets)
  • Ability to interpret complex datasets, identify trends, and propose data-backed solutions
  • Strong interpersonal skills to liaise with internal teams and external payment providers, actively contributing to a positive team environment
  • Ability to work through repetitive and complex multiple tasks with patience and consistency, without losing efficiency
  • Attention to details, ensuring everything is executed accurately, thoroughly, and to high standard
  • Ability to adjust to new situations and learn quickly

Benefits

  • Snacks in the Office
  • 24 days of vacation per year
  • Attractive office location and facilities
  • Medical insurance
  • Breakfasts and lunches in the office (partially paid by the Company)
  • Languages classes (partially paid by the Company)
  • Social Club of the Company

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