Customer Service Representative

2 weeks ago

Limassol, Limassol, Cyprus eToro Full time

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors' portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team

What will you be doing?

  • Serve as an effective bridge between the company and its clients
  • Provide first-level support to clients via live chat, email, and phone
  • Handle requests for assistance with the utmost professionalism, in line with company guidelines
  • Balance customer interests with company requirements at all times
  • Communicate with clients clearly and effectively, both in writing and verbally
  • Ensure compliance with Cyprus and global regulations
  • Represent the company and its products at the highest level, delivering a truly exceptional "WOW" service experience

Requirements:

  • This is a
    shift-based position
    , requiring flexibility to work shifts and weekends (5 working days per week)
  • Excellent command of
    German and English
  • Basic understanding of financial markets
  • Previous experience in customer service
  • Service-oriented mindset with a focus on client satisfaction
  • Excellent interpersonal skills
  • Highly motivated to succeed and contribute to the team

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus eToro Full time

    eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors'...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus eToro Full time

    eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors'...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus eToro Full time

    eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors'...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus eToro Full time

    eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors'...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus Tauro Markets Full time

    About the CompanyTauro Markets is a leading provider, trend-setter and multi-asset investment platform, with a specialist in-house team that is constantly & consistently pushing the boundaries through cutting-edge research, innovation and development.About the RoleAre you passionate about delivering exceptional service and making a real impact every day?...

  • Customer Service Representative

    1 day ago

    Limassol, Limassol, Cyprus Sumsub Full time

    Sumsub is a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.Trusted by over 4,000 clients across fintech, crypto,...

  • Customer Service Representative

    1 day ago

    Limassol, Limassol, Cyprus Sumsub Full time

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus Sumsub Full time

    Sumsubis a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.Over 4,000 clients — including Bitpanda,...

  • Customer Service Representative

    2 weeks ago

    Limassol, Limassol, Cyprus Sumsub Full time

    Sumsub is a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.Over 4,000 clients — including Bitpanda,...

  • Customer Service Representative – Ship Supply

    2 weeks ago

    Limassol, Limassol, Cyprus Innospec Inc. Full time

    Customer Service Representative – Ship SupplyLocation: Limassol CyprusEmployment Type: Full-timeAbout the RoleWe are seeking a proactive and detail-oriented Customer Service Representative to join our Ship Supply team. In this role, you will be the first point of contact for our EMEA clients, ensuring smooth order processing and exceptional service...