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We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team

What will you be doing?

  • Serve as an effective bridge between the company and its clients
  • Provide first-level support to clients via live chat, email, and phone
  • Handle requests for assistance with the utmost professionalism, in line with company guidelines
  • Balance customer interests with company requirements at all times
  • Communicate with clients clearly and effectively, both in writing and verbally
  • Ensure compliance with Cyprus and global regulations
  • Represent the company and its products at the highest level, delivering a truly exceptional "WOW" service experience

Requirements:

  • This is a
    shift-based position
    , requiring flexibility to work shifts and weekends (5 working days per week)
  • Strong command of English 
    (Additional languages will be considered a strong advantage)
  • Basic understanding of financial markets
  • Previous experience in customer service
  • Service-oriented mindset with a focus on client satisfaction
  • Excellent interpersonal skills
  • Highly motivated to succeed and contribute to the team