Officer Transaction Servicing, Global Payment Services
2 weeks ago
MUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today's investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world's largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at
#LI-Hybrid
Job DescriptionReporting to the Associate Director, Global Payments Solutions, you will :
- Investigate and resolve exceptions to client payments, in line with SLA's
- Proactively manage, investigate and resolve client queries
- Manage callbacks and approval process for new beneficiaries
- Assist with adhoc tasks related to client and account setups
- Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed;
Post-secondary education with a concentration in finance, accounting or related fields.
- Knowledge of Swift Payment processing, including payment formatting and field definitions a distinct advantage.
- Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
- Basic understanding of fund administration industry.
- Experience with banking payment platforms is beneficial.
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We're in 17 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
MUFG is an equal opportunity employer.
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