Reconciliation Analyst

Hi We're Mercuryo, and we're on a mission to redefine finance by blending the best of traditional banking with the innovations of decentralized finance (DeFi). We believe that everyone should have easy access to Web3 and traditional financial services — and we're making that happen by building a robust platform that simplifies dealing with crypto and seamlessly integrates it into the broader financial ecosystem.

Since we launched in 2018, we've teamed up with Web3 top projects such as MetaMask, Trust Wallet, Ledger, Jupiter, 1inch, and PancakeSwap and 200+ others to power over 200 dynamic products. Our work also brings us into direct collaboration with major ecosystems such as Solana Labs, Consensys, and BNB Chain. We're just getting started, and we want you to help us shape the future of money

Why Mercuryo?

Industry Impact

Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance.

Innovative Environment

Collaborate with more than 300 talented professionals from diverse backgrounds — including banking, SaaS, and Web3 — all united in delivering outstanding user experiences.

Growth and Learning

Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there's always room to grow your skills, tackle new challenges, and push boundaries.

Flexible Culture

We're remote-first, celebrating diversity across 30 countries. At Mercuryo, you'll be empowered to take ownership of your work, spark creativity, and shape how we move forward together.

About The Role
We are seeking an analytical problem-solver to join our Reconciliations team. If you have a passion for numbers, possess the tenacity to track down every penny, and want to apply your accounting knowledge to the dynamic world of digital payments, this role is for you.

You will act as a key guardian of our financial data, liaising with global acquirers and internal stakeholders to ensure accurate merchant settlements. In this role, you will navigate mass datasets, optimize reconciliation workflows, and help maintain trust in our financial operations as we scale.

Your Role
Daily Responsibilities

• Reconcile source system data with acquirer/merchant data and investigate discrepancies promptly.
• Liaise with internal teams (Analytics, Antifraud, R&D) and external stakeholders (Acquirers) to resolve reconciliation queries.
• Identify and escalate discrepancies in acquirer fees/commissions versus source system records.
• Collaborate with Merchant and Acquirer teams to ensure accurate data for merchant settlements.
• Track chargeback statuses in coordination with the Antifraud team and update reconciliation systems.
• Obtain daily reimbursement totals, share with Finance Operations, and archive settlement statements.
• Support daily safeguarding activities as required.

Weekly Responsibilities

• Post acquirer reports into financial systems.
• Update FX rates across all entities (FIAT and CRYPTO), including creation of new cryptocurrency rates when needed.
• Post and reconcile data warehouse transactions

Monthly Responsibilities

• Reconcile all allocated balance sheet accounts (merchants, payout, bank)
• Support month-end posting, reporting and closing activities.

Ad Hoc Responsibilities

• Handle other tasks as assigned by the Reconciliations Manager and Head of Finance Operations.

What We're Looking For

• Minimum bachelor's degree in Finance or AAT.
• Solid accounting knowledge of revenue and cost of sales treatment.
• Analytical mindset with high attention to detail.
• Excellent Excel skills (vlookup, indexmatch, pivot).
• Experience working with, reformatting and summarising mass amounts of data.
• Prior experience with mass data set reconciliation.
• Positive attitude and loves working in a team.
• Required to have the right level of gravitas and tenacity to resolve discrepancies in a timely manner.
• Able to liaise with people of all levels throughout the business.

What We Offer

• Competitive market rate salary and performance-based incentives.
• 22 days annual leave with an additional 6 company days, plus bank holidays.
• Comprehensive health insurance plans.
• Extensive Benefits program.
• Flexible work schedule and remote work options.
• Modern offices and co-working spaces across 6 countries.
• Working equipment.
• Professional development and training opportunities.
• Opportunity to shape the initiatives you're working on.
• Diverse and friendly team.
• We are open-minded to new ideas.

Join Us

If you're driven to be a part of the web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future

Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.