Client Relationship Manager

18 hours ago

Cyprus JustMarkets Full time €45,000 - €75,000 per year

Responsibilities

  • Assist in developing and implementing Go-To-Market strategies to enhance client engagement and retention
  • Build and manage a portfolio of mid-level and high-value clients, focusing on nurturing and expanding existing relationships
  • Maintain strong client relationships by providing ongoing support, addressing inquiries, and coordinating resolution of any issues promptly and professionally.
  • Ensure compliance with business, regulatory, and brand standards in all client interactions and activities
  • Collaborate with internal teams—including Marketing, Loyalty, and Events—to develop initiatives aimed at increasing client satisfaction, engagement, and retention
  • Represent the company at relevant industry events, expos, conventions, training sessions, and seminars as required (some short-term travel may be involved)
  • Support clients in increasing their trading volumes and achieving higher performance levels through tailored solutions and proactive engagement
  • Identify opportunities to enhance client satisfaction and loyalty, implementing strategies to reduce churn and improve retention metrics
  • Work toward achieving set KPI targets related to client growth, retention, and engagement, with a strong drive to exceed performance goals

Requirements

  • Minimum 3 years of experience in Sales, Partnerships, Business Development, or Client Relationship Management roles within a financial services company, focused on the MENA region
  • Proven experience delivering results and managing client relationships in international markets
  • Strong interpersonal and communication skills, with the ability to engage effectively at all organizational levels and externally with diverse client profiles
  • Demonstrated ability to manage client retention activities, proactively address client needs, and resolve issues to maintain strong, long-term relationships
  • Skilled in analyzing client behavior and performance data to identify risks of churn and implement strategies to improve retention and client satisfaction
  • Leadership skills and a holistic business development vision, including client growth strategies
  • Proven track record of proactive Sales, Business Development, and client success achievements
  • High level of integrity, reliability, and accountability
  • Ability to perform effectively under pressure in a dynamic, global, and multilingual environment
  • Excellent team player, capable of collaborating across various departments and building consensus

We offer

  • 21 paid vacation days per year
  • 10 paid sick leave days per year
  • Public holidays according to the Cyprus Public holiday list
  • Medical insurance
  • Extensive relocation package (add only if the relocation is required)
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

  • Client Relationship Manager

    18 hours ago

    Limassol, , Cyprus IC Markets Full time €40,000 - €60,000 per year

    Join our dynamic team at IC Markets as a Client Relationship Manager – Russian/Ukrainian Speaker and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with usWho...

  • Client Relationship Manager – German speaking

    18 hours ago

    Limassol, , Cyprus IC Markets Full time €40,000 - €60,000 per year

    Join our dynamic team at IC Markets as a Client Relationship Manager – German Speaker and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with usWho We Are: IC...

  • Client Relationship Specialist

    18 hours ago

    Cyprus JustMarkets Full time €25,000 - €40,000 per year

    Responsibilities Identifying leads' needs to make more new activationsBrief product/service walkthrough and presentation to potential customers based on their needsWorking with objections, prevented to get started and express helping on how to start trading to secure a successful activationSecuring a commitment from the customer to begin using our products...

  • Partner Relationship Manager

    18 hours ago

    Cyprus JustMarkets Full time €30,000 - €60,000 per year

    We are looking for a Partner Relationaship Manager with fluent Arabic language  to help expand our network of business partners in the MENA region and play one of  the key roles in our company's growth.In this role, you'll build strong relationships with existing partners, bring in new ones, and help increase their trading activity. You'll be directly...

  • Clients Relations Agent

    18 hours ago

    Limassol, , Cyprus ColmexPro Full time €30,000 - €60,000 per year

    The Company: Colmex Pro Ltd is a regulated, growing financial company specializing in US stocks and the forex industry, centered in Limassol, Cyprus, and established in 2010, providing brokerage trading services on equities, CFDs, FX, and crypto.At Colmex Pro, we believe our greatest strength is our people. That's why we don't hire for perfect, we hire for...

  • Client Relations Officer

    18 hours ago

    Limassol, , Cyprus ColmexPro Full time €30,000 - €50,000 per year

    The Company: Colmex Pro Ltd is a regulated, growing financial company specializing in US stocks and the forex industry, centered in Limassol, Cyprus, and established in 2010, providing brokerage trading services on equities, CFDs, FX, and crypto.At Colmex Pro, we believe our greatest strength is our people. That's why we don't hire for perfect, we hire for...

  • Customer Relationship Manager

    18 hours ago

    Limassol, Cyprus; Warsaw, Poland Medier Full time €30,000 - €60,000 per year

    Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.Our...

  • Customer Success Manager

    18 hours ago

    Cyprus Xsolla Full time €40,000 - €60,000 per year

    ABOUT US At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity...

  • Business Development Manager

    18 hours ago

    , Cyprus Monartec Full time €30,000 - €60,000 per year

    OVERVIEWWe are looking for motivated and results-driven professionals to join our Business Development team. Whether you're at a junior or senior level, you will play a key role in expanding our network, developing strategic partnerships, and supporting client relationships. You'll help drive growth across various markets, maintain strong collaborations, and...

  • Business Development Manager

    1 week ago

    Cyprus iTalent PLUS Full time €40,000 - €60,000 per year

    Our client, a regulated electronic money institution (EMI), is committed to modernizing digital payments and driving financial inclusion in Malta and beyond. They are seeking a dynamic Business Development Manager to drive B2B growth by building partnerships with merchants, fintech platforms, and payment service providers.Key ResponsibilitiesLead Generation...