Client Relationship Specialist

20 hours ago

Cyprus JustMarkets Full time €25,000 - €40,000 per year


Responsibilities

Identifying leads' needs to make more new activationsBrief product/service walkthrough and presentation to potential customers based on their needsWorking with objections, prevented to get started and express helping on how to start trading to secure a successful activationSecuring a commitment from the customer to begin using our products or servicesKeeping track of customer interactions and updating the company's customer relationship management (CRM) system with relevant informationReceiving training on the company's products, services, and processes skills outside of work (e.g reading books, useful blogs)Reaching KPI targets set by the manager. Desire to exceed targets

Requirements

1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plusAbility to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill developmentUnderstanding of local characteristics for countries in MENA regionStrong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of ClientsHigh level of integrity and dependabilityAbility to work in a high-pressure and fast-moving global and multi-language environmentExcellent team player, able to interact effectively with various functions within the company with the ability to build consensusFluent proficiency in English and Arabic

Will be a plus

Additional languages: Kurdish, Turkish, Farsi

We offer

21 paid vacation days per year10 paid sick leave days per yearPublic holidays according to the Cyprus Public holiday listMedical insuranceExtensive relocation package Professional education budgetLanguage learning budgetWellness budget (gym membership, sports gear and related expenses)

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